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Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
Coaching a Direct Report Who Asks for Your Help
Leadership & Managing People Digital ArticleTen questions to help you help them - without micromanaging. -
5 Basic Needs of Virtual Workforces
Leadership & Managing People Digital ArticleAnd the tools to satisfy them. -
The Successor’s Dilemma
Collaboration and teams Magazine ArticleLeadership transitions go awry with alarming frequency, often the result of an emotionally charged power struggle between the CEO and his would-be heir. Four practices, however, can help successors defuse the crisis—and make it to the top. -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
Building a Culture Where Employees Feel Free to Speak Up
Organizational Development Digital ArticleFour ways to empower people to use their voice. -
How to Invent the Future
Innovation Digital ArticleThe ideas industry needs to stop monkeying around. -
Former Best Buy CEO Hubert Joly: Empowering Workers to Create 'Magic'
Global Business Digital ArticlePut people at the center of your company's purpose and declare your "interdependence". -
Collaborating with Someone You Don’t Really Know
Collaboration and teams Digital ArticleFive questions to ask when you’re working with someone for the first time. -
How to Create an Open Organization
Jim Whitehurst, CEO of Red Hat, explains how to inspire, motivate, and empower people at all levels to act with accountability. -
How to Help Your Team with Burnout When You're Burned Out Yourself
Leadership & Managing People Best PracticeTackle the problem as a group. -
Global Team Leaders Must Deliberately Create "Moments"
Leadership & Managing People Digital ArticleGlobal teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and... -
5 Tips for New Team Leaders
Leading teams Digital ArticleOvercommunicate, for a start. -
Finding the Right Balance - and Flexibility - in Your Leadership Style
Leadership & Managing People Digital ArticleToday's leaders need to cultivate a range of approaches, rather than a fixed style. -
Why the Celtics Won–Lessons from Auerbach to “Ubuntu”
Leading teams Digital ArticleBoston is bathed in green now that the Celtics have secured their 17th World Championship banner after a 22-year drought. I had the great fortune to attend Game 6 and cheer on this likeable team, as three spectacular performers (Paul Pierce, Kevin Garnett, and Ray Allen) coalesced to do together what none of them had […] -
3 Ways to Help Your Team Recover from Disruption
Collaboration and teams Digital ArticleLessons on adaptability from emergency response teams. -
For Better Negotiations, Cut "But" from Your Vocabulary
Communication Digital ArticleThis one little word can dramatically shift the tone of a conversation. -
Coaching My Virtual Team
Learn how to be "present"-even if you're not in the same location. -
Why Some Teams Succeed (and So Many Don’t)
Leading teams Digital ArticleThe key is how they’re managed—and whether your company really supports teamwork.
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Nurturing Innovation
Innovation Magazine ArticleA great idea isn’t enough. Leaders must create an environment that allows teams to collaborate successfully over time. -
Internal Buy-In Will Make or Break Your Growth Strategy
Corporate strategy Digital ArticleToo often, organizations bring in outside firms to help, resulting in a smart plan but not the necessary means to execute it. -
Building Cross-Cultural Relationships in a Global Workplace
Diversity and inclusion Digital ArticleSix elements to keep in mind as you’re trying to forge bonds. -
How to Make Small Talk with Anyone from Anywhere
Interpersonal communication Digital ArticleFive tools to help you mingle at international events. -
How to Make Peace with a Company Decision You Don’t Like
Leading teams Digital ArticleEight prompts to work through your emotions and implement a plan you disagree with. - SPONSORED CONTENT FROM American Express
Investing in Travel to Drive Innovation
Collaboration and teams ResearchPulse Survey Sponsored By American Express -
Why Collaboration Is Critical in Uncertain Times
Collaboration and teams Digital ArticleWorking together can catalyze innovation — even in risk-averse companies. -
Got a Radical Idea at Work? Find a Partner.
Innovation Digital ArticleIt’s hard to go it alone, and large teams often discourage unorthodox innovations. -
How Curiosity Can Make Your Meetings — and Team — Better
Meeting management Digital ArticleAsking questions helps a group become invested in a shared outcome rather than individual agendas. -
3 Reasons Why Every Department Needs Its Own Strategy
Corporate strategy Digital ArticleDepartments need to be able to define their own approach to achieving the company’s collective goals. -
Becoming More Collaborative When Your Impulse Is to Be Territorial
Collaboration and teams Digital ArticleFour ways to redefine winning as a shared goal. -
9 Trends That Will Shape Work in 2024 and Beyond
Business management Digital ArticleLooking ahead at a year of continued disruption, employers who successfully navigate these trends will be able to create a competitive advantage. -
Can You Defuse an Emotional Response to Feedback?
Management VideoReady to give handling emotional responses a try? Navigate a tricky feedback conversation by putting yourself in Simon's position and deciding how best... -
How to Intervene When You Witness Workplace Aggression
Collaboration and teams Digital ArticleInterventions can be unpredictable and don’t always succeed — but the right approach can make all the difference. -
How High-Performing Teams Build Trust
Collaboration and teams Digital ArticleA survey of 1,000 workers identified five behaviors. -
Can Workplaces Have Too Much Psychological Safety?
Leadership and managing people ResearchResearchers found that in some situations, increased levels of psychological safety can undermine accountability — and ultimately performance. -
Research: The Growing Inequality of Who Gets to Work from Home
Hybrid work Digital ArticleAn analysis of online job postings found that remote-work opportunities increasingly skew toward the highly paid and highly educated. -
What Innovators Who Create New Markets Do Differently
Business history Digital ArticleThree mindsets that lead to “nondisruptive creation.” -
Our Favorite Management Tips About Showing Gratitude at Work
Leadership and managing people Digital ArticleCelebrating your team can be powerful and motivating. -
To Solve Big Problems, Make Everyone Feel Included in Your Mission
Social and global issues Digital ArticleIt’s human nature to want to work towards something bigger than a paycheck.
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WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Note on Building and Leading Your Senior Team
Leadership & Managing People Case Study8.95View Details As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance.... -
RBC: Transforming Transformation (A)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Ron Johnson: Retail at Target, Apple, and J.C. Penney
Sales & Marketing Case Study15.05View Details In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected... -
HBR Guide to Managing Strategic Initiatives
Strategy & Execution Book21.95View Details Put strategy into action. Managing a successful strategic initiative may be the key to transforming your company--and propelling your career forward.... -
Doing Deals and Leading Teams at XAF Partners
Finance & Accounting Case Study8.95View Details Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging... -
Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo
Sales & Marketing Case Study8.95View Details In October 2019, National Basketball Association (NBA) team the Milwaukee Bucks are about to tip off their first home game in the 2019-2020 NBA season.... -
Arcelik: From a Dealer Network to an Omnichannel Experience
Sales & Marketing Case Study9.95View Details Arcelik Turkey, the country's market leader in household appliances, was at an omnichannel crossroads in January 2020. Arcelik was a B2B player utilizing... -
Mobil USM&R (A1)
Finance & Accounting Case Study1.00View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Dylan Pierce at Peninsula Industries
Organizational Development Case Study8.95View Details Peninsula Industries' U.S. country manager, Peter Lee, has a problem-his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean... -
Negotiating a New Agreement (D): Mike Donaldson-Safety, Blue Mountain Goats
Organizational Development Case Study5.00View Details Supplement for product W21390. -
Echoing Green
Organizational Development Case Study8.95View Details This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program... -
Hybrid Workplace: The Insights You Need from Harvard Business Review
Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,... -
Product Development Fundamentals
Technology & Operations Case Study8.95View Details This note introduces key managerial issues in new product development. It describes the product development funnel and alternative approaches to structuring... -
Integrated Project Delivery at Autodesk, Inc (C)
Technology & Operations Case Study5.00View Details Describes Autodesk's engagement in Integrated Project Delivery-a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost,... -
Achieve More of What Matters as a Team
How can you increase your team's productivity without causing burnout? Learn tips for prioritizing work, simplifying processes, right-sizing your team,... -
There Is an I in Team: What Elite Athletes and Coaches Really Know About High Performance
30.00View Details Why is it so hard to get teams to perform up to their potential? How can people work more effectively together on teams? Why does conflict happen even... -
HBR's 10 Must Reads for Executive Teams (with bonus article "Leadership That Gets Results" By Daniel Goleman)
Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Adam Baxter Co./Local 190: 1978 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned...
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Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Harvard Management Update, September 2001, Volume 6, Number 9
Leadership & Managing People Other Article10.95View Details Includes these articles: "How to Ruin a Merger: Five People-Management Pitfalls to Avoid," "A Quick-Hit Approach to Cost Savings," "The 10 Commandments... -
Coaching a Direct Report Who Asks for Your Help
Leadership & Managing People Digital ArticleTen questions to help you help them - without micromanaging. -
Note on Building and Leading Your Senior Team
Leadership & Managing People Case Study8.95View Details As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance.... -
5 Basic Needs of Virtual Workforces
Leadership & Managing People Digital ArticleAnd the tools to satisfy them. -
The Successor’s Dilemma
Collaboration and teams Magazine ArticleLeadership transitions go awry with alarming frequency, often the result of an emotionally charged power struggle between the CEO and his would-be heir. Four practices, however, can help successors defuse the crisis—and make it to the top. -
Tension in Teams
Leadership & Managing People Other Article4.50View Details Conflict within teams is inevitable. And that's a good thing, because conflict is essential to the creative collaboration that is a team's raison d'tre.... -
RBC: Transforming Transformation (A)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting...
