If you’re like most seasoned leaders, you’ve heard a lot in recent years about the value of trust.
How High-Performing Teams Build Trust
A survey of 1,000 workers identified five behaviors.
January 10, 2024
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Summary.
It’s no surprise that trust is at the core of high-performing teams. But conversations about cultivating trust at work often focus on the relationship between managers and employees. As important — if not more so — is establishing trust between teammates. To understand how the best teams build trust among themselves, researchers interviewed 1,000 U.S.-based office workers and identified five key behaviors that set these teams apart: 1) They don’t leave collaboration to chance; 2) They keep colleagues in the loop; 3) They share credit; 4) They believe disagreements make them better; and 5) They proactively address tension.