Leading teams

Recently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […]

And the tools to satisfy them.

Three years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting...

Tackle the problem as a group.

Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and...

Overcommunicate, for a start.

Today's leaders need to cultivate a range of approaches, rather than a fixed style.

Boston is bathed in green now that the Celtics have secured their 17th World Championship banner after a 22-year drought. I had the great fortune to attend Game 6 and cheer on this likeable team, as three spectacular performers (Paul Pierce, Kevin Garnett, and Ray Allen) coalesced to do together what none of them had […]

Lessons on adaptability from emergency response teams.

The key is how they’re managed—and whether your company really supports teamwork.

Fostering closer relationships can help boost performance. But too much affiliation can drag you down. by Judith A. Ross

Have you ever been in a team meeting and wondered something like, "Why did the boss gave Jamie that assignment? I think Susan is a better match for the...

360-degree feedback is all the rage in companies big and small. But it is frequently bureaucratic, politically charged, and agonizing. The good news is that by understanding four paradoxes inherent to peer appraisal, managers can take some of the pain out of the process—and get better results in.

Quant skills are necessary but not sufficient.

Generators, conceptualizers, optimizers, and implementers all play important roles in the innovation process.

It's against human nature to react favorably to the disruption of process change. Continuous improvement means continuous change, and change takes people...

An actor offers coaching advice and exercises for calming presentation jitters.

Driven by the notion that feature films could be made on computers, Ed Catmull cofounded Pixar in 1986. The idea seemed far-fetched to many at the time, but when Toy Story hit, even the skeptics saw the light.

As a manager, people are your most important asset. If the team isn't right, even a perfect business plan can't succeed.