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Data Is Great - But It's Not a Replacement for Talking to Customers
Technology & Operations Digital ArticleThe best insights often come from seeing the world through someone else's eyes. -
Effective Digital Transformation Depends on a Shared Language
Strategy & Execution Digital ArticleFor example, the word "customer" can mean different things to different departments. -
How to Lie with Charts
Strategy & Execution Magazine Article... -
Selling into Micromarkets
Sales & Marketing Magazine ArticleSophisticated sales organizations now have the ability to combine, sift, and sort vast troves of data to develop highly efficient strategies for selling... -
Will AI Replace the Front Office in Pro Sports?
Strategy & Execution Digital ArticleThe predictive power of machine learning is a game changer. -
Why Your Company Needs Data-Product Managers
Technology & Operations Digital ArticleLegacy companies often struggle to leverage data effectively. These roles can help. -
Extracting Insights from Vast Stores of Data
Technology & Operations Digital ArticleHere's how Amazon, Heineken, and BuzzFeed do it. -
4 Steps to Start Monetizing Your Company’s Data
AI and machine learning Digital ArticleAI is no longer a luxury accessible only to big tech companies. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Analytics 3.0
Strategy & Execution Magazine ArticleThose who study "data smart" companies believe that we've already lived through two eras in the use of analytics--we might think of them as "before big... -
Big Data and Machine Learning Won't Save Us from Another Financial Crisis
Technology & Operations Digital ArticleHuman judgment still matters deeply. -
AI Fairness Isn't Just an Ethical Issue
Leadership & Managing People Digital ArticleEliminating algorithmic bias can unlock value for your company. -
AI Can Help Companies Tap New Sources of Data for Analytics
Analytics and data science Digital ArticleAutomation makes it possible to leverage contextual information that’s otherwise inaccessible. -
How to Use Facebook's Settings to Have More-Productive Conversations
Technology & Operations Digital ArticleA couple of relatively simple changes can improve your experience. -
Digital Transformation Comes Down to Talent in 4 Key Areas
Technology & Operations Digital ArticleIt's about technology, data, process, and organizational change. -
Using Uncertainty Modeling to Better Predict Demand
Technology & Operations Digital ArticleMany demand prediction models fall short because they fail to account for how data is generated. -
Using Technology to Improve Supply-Chain Resilience
Supply chain management Digital ArticleCompanies need to do more than simply invest in building effective supply chains — they need to place an equal priority on maintaining them. -
Small Data Can Play a Big Role in AI
Technology & Operations Digital ArticleDon't underestimate the power of your untapped data sets. -
How to Make Generative AI Greener
Environmental sustainability Digital ArticleEight steps companies can take to reduce the carbon footprint of this powerful new technology. -
Stop Tinkering with AI
Technology and analytics Magazine ArticleIt’s time to go all in.
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Outsourcing, Near-sourcing, and Supply Chain Flexibility in the Apparel Industry (A)
Finance & Accounting Case Study8.95View Details Timm Veizenburg is an entrepreneur who is reviving his family's tradition of dress-shirt making. He realizes that an issue that initially looked like... -
Facebook: Fake News, Free Speech and an Internet Platform's Responsibility
Strategy & Execution Case Study8.95View Details This case describes the role of Facebook in society and its degree of responsibility to protect the privacy of user data and address the real-world impacts... -
1-888-Junk-Van
Technology & Operations Case Study8.95View Details The case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study9.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Solagen: Process Improvement in the Manufacture of Gelatin at Kodak
Technology & Operations Case Study6.95View Details Kodak must decide whether to make a major investment in a production facility designed around a new technique for producing the gelatin critical to so... -
Thai Wah: Transformation and Innovation for Sustainable Growth
Innovation & Entrepreneurship Case Study8.95View Details In October 2015, Ho Ren Hua took over as CEO of Thailand-based Thai Wah Public Company (TWPC), a family-owned business supplying starch and starch-related... -
Great Lakes Banking Group: Data Management
Technology & Operations Case Study9.95View Details In May 2016, Michael Rechtin, an expert in international data center law, advised global financial services firm Great Lakes Banking Group (GLBG) on its... -
Outsourcing, Near-sourcing, and Supply Chain Flexibility in the Apparel Industry (B)
Finance & Accounting Case Study5.00View Details Timm Veizenburg is an entrepreneur who is reviving his family's tradition of dress-shirt making. He realizes that an issue that initially looked like... -
Customer Data and Privacy: The Insights You Need from Harvard Business Review
22.95View Details Collect data and build trust. With the rise of data science and machine learning, companies are awash in customer data and powerful new ways to gain insight... -
HBR's 10 Must Reads on AI, Analytics, and the New Machine Age (with bonus article "Why Every Company Needs an Augmented Reality Strategy" by Michael E. Porter and James E. Heppelmann)
Machine learning and data analytics are powering a wave of groundbreaking technologies. Is your company ready? If you read nothing else on how intelligent... -
HBR Guide to Critical Thinking
Tackle complex situations with critical thinking. You're facing a problem at work. There are many ways you can approach the situation, but each comes... -
Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior
Management BookA refreshingly relatable exploration of how algorithms penetrate the most intimate aspects of our psychology, and how we can regain mastery over our lives--from... -
Artea: Designing Targeting Strategies
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Big Data at Work: Dispelling the Myths, Uncovering the Opportunities
Strategy & Execution Book35.00View Details Go ahead, be skeptical about big data. The author was--at first. When the term "big data" first came on the scene, bestselling author Tom Davenport ("Competing... -
People Analytics at Teach For America (B)
Organizational Development Case Study8.95View Details This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, situated one year after the A case, Managing Director... -
Maple Tree Cancer Alliance: Growing Pains
Management Case Study8.95View Details Karen Wonders founded Maple Tree Cancer Alliance (MTCA) in 2011 as a non-profit organization in Dayton, Ohio, to improve cancer patients' quality of life... -
CityScore: Big Data Comes to Boston
Global Business Case Study8.95View Details In 2016, Martin "Marty" Walsh, the Mayor of Boston, introduced CityScore, a data dashboard that measured the city's progress across a range of metrics.... -
Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?
Finance & Accounting Case Study9.95View Details In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services... -
Generative AI Value Chain
Management Case Study15.05View Details Generative AI refers to a type of artificial intelligence (AI) that can create new content (e.g., text, image, or audio) in response to a prompt from... -
GE and the Industrial Internet
Technology & Operations Case Study8.95View Details CEO Jeff Immelt considers whether GE is moving fast enough on its new Industrial Internet initiative. The undertaking includes building out an Industrial...
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Outsourcing, Near-sourcing, and Supply Chain Flexibility in the Apparel Industry (A)
Finance & Accounting Case Study8.95View Details Timm Veizenburg is an entrepreneur who is reviving his family's tradition of dress-shirt making. He realizes that an issue that initially looked like... -
E-Commerce Analytics for CPG Firms (A): Estimating Sales, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521078. -
Outsourcing, Near-sourcing, and Supply Chain Flexibility in the Apparel Industry (A), Teaching Note
Finance & Accounting Digital ArticleTeaching note for case UV7694. -
E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521079. -
Data Is Great - But It's Not a Replacement for Talking to Customers
Technology & Operations Digital ArticleThe best insights often come from seeing the world through someone else's eyes. -
E-Commerce Analytics for CPG Firms (C): Free Delivery Terms, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521080. -
Effective Digital Transformation Depends on a Shared Language
Strategy & Execution Digital ArticleFor example, the word "customer" can mean different things to different departments. -
Outsourcing, Near-sourcing, and Supply Chain Flexibility in the Apparel Industry (A), Instructor Spreadsheet
Finance & Accounting Digital ArticleInstructor spreadsheet for case UV7694. -
How to Lie with Charts
Strategy & Execution Magazine Article... -
Facebook: Fake News, Free Speech and an Internet Platform's Responsibility
Strategy & Execution Case Study8.95View Details This case describes the role of Facebook in society and its degree of responsibility to protect the privacy of user data and address the real-world impacts...
