-
How to Set Your AI Project Up for Success
Technology & Operations Digital ArticleA Q&A with Marco Casalaina, the head of Salesforce's Einstein AI program. -
Building the AI-Powered Organization
Technology & Operations Magazine ArticleArtificial intelligence seems to be on the brink of a boom. It's now guiding decisions on everything from crop harvests to bank loans, and uses like totally... -
How Will Generative AI Disrupt Video Platforms?
Strategy Digital ArticleThe technology will change what content is produced, how it’s produced, and who it’s shown to. -
Getting Machine Learning Projects from Idea to Execution
Technology and analytics Digital ArticleA six-step framework for reliable success. -
Will AI Replace the Front Office in Pro Sports?
Strategy & Execution Digital ArticleThe predictive power of machine learning is a game changer. -
Everyone in Your Organization Needs to Understand AI Ethics
Leadership & Managing People Digital ArticleTreating it as a niche concern exposes your company to huge risks. Here's how to get people to buy in. -
How to Prepare for a GenAI Future You Can't Predict
Strategy & Execution Digital ArticleA framework for making plans in the midst of great uncertainty. -
4 Steps to Start Monetizing Your Company’s Data
AI and machine learning Digital ArticleAI is no longer a luxury accessible only to big tech companies. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Marketing in the Age of Alexa
Sales & Marketing Magazine ArticleOver the next decade, as artificially intelligent assistants like Alexa and Siri become the main channel through which people get information, goods,... -
How Generative AI Is Changing Creative Work
Global Business Digital ArticleIt may soon be standard practice for AI tools - such as GPT-3 and DALL-E - to provide first drafts of emails, articles, reports, blog posts, presentations,... -
How to Red Team a Gen AI Model
AI and machine learning Digital ArticleThe harms that generative AI systems create often differ from other forms of AI in both scope and scale. -
Using AI to Build Stronger Connections with Customers
Technology & Operations Digital ArticleSmart companies are using Gen AI to enhance - not automate - the customer experience. -
How the Metaverse Could Change Work
Technology & Operations Digital ArticleIt promises to bring new levels of social connectedness, mobility, and collaboration to a world of virtual work. -
5 Ways to Develop Talent for an Unpredictable Future
Leadership & Managing People Digital ArticleWhat we need is not just re-skilling or up-skilling, but pre-skilling. -
4 Forces That Are Fundamentally Changing How We Work
Business and society Digital ArticleOrganizations that harness these forces will unlock productivity and creativity. Those that resist risk becoming relics of a bygone era. -
How to Make Generative AI Greener
Environmental sustainability Digital ArticleEight steps companies can take to reduce the carbon footprint of this powerful new technology. -
How to Reskill Your Workforce in the Age of AI
Business and society Digital ArticleAI can augment decision making, but should not make decisions. That will continue to be the job of smart leaders. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
Stop Tinkering with AI
Technology and analytics Magazine ArticleIt’s time to go all in.
-
An Artificial Intelligence (AI)-Based Disruptive Innovation in Cataract Screening: The Case of E-Paarvai
Management Case Study8.95View Details This case examines the vital social problem of the rising incidence of cataracts in India, especially in the elderly population. It describes the design... -
Allianz: Optimizing Customer Acquisition Strategy using Machine Learning
Sales & Marketing Case Study8.95View Details In October 2019, the regional chief data and analytics officer at Allianz AG, Belgium, attended a two-hour strategy meeting with the Allianz Benelux chief... -
EyRIS: AI for Eye-Disease Screening
Management Case Study8.95View Details Formed in 2018, EyRIS was the brainchild of a long-term collaboration across healthcare researchers and practitioners, and computer scientists. EyRIS... -
HubSpot and Motion AI: Chatbot-Enabled CRM
Sales & Marketing Case Study8.95View Details HubSpot, an inbound marketing, sales, and customer relationship management (CRM) software provider, announced that it had acquired Motion AI, a software... -
Metaverse and E-Learning at redBus: Challenges and Benefits
Management Case Study8.95View Details redBus, the world's largest online bus ticket provider, required all employees across various data engineering and product teams to interact with each... -
Modern Automation (A): Artificial Intelligence
Innovation & Entrepreneurship Case Study8.95View Details This primer provides an overview of the implications of automation technology based on state-of-the-art "Artificial Intelligence" (AI) in the late 2010s:... -
Mahindra Home Finance: When Technology Meets Social Impact
Management Case Study8.95View Details Mahindra Rural Housing Finance Limited (Mahindra Home Finance), a rapidly growing non-banking financial corporation (NBFC) in India, was on the cusp of... -
Crypto: Tools for Preparing Your Team for the Future
Management BookThe crypto era has arrived, and business will never be the same. Real applications of crypto technology are growing exponentially: cryptocurrency payments... -
TetraScience: Noise and Signal
Management Case Study8.95View Details In 2019, TetraScience CEO "Spin" Wang needed advice. Five years earlier, he had cofounded a startup that saw early success with a hardware product designed... -
Lemonade: Disrupting Insurance with Instant Everything, Killer Prices, and a Big Heart
Sales & Marketing Case Study8.95View Details Launching its first products in the fall of 2016 in New York, insurtech startup Lemonade was on a mission to disrupt the insurance market by using AI... -
Intel Corporation: The AI for Youth Initiative
Strategy & Execution Case Study8.95View Details The Intel AI for Youth case tells the story of a global educational initiative spearheaded by Intel's public affairs group. Intel executives are seeking... -
HBR's 10 Must Reads 2025: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Use Strategic Thinking to Create the Life You Want" by Rainer Strack, Susanne Dyrchs, and Allison Bailey)
Management Book24.95View Details A year's worth of management wisdom, all in one place. We've combed through the ideas, insights, and best practices from the past year of "Harvard Business... -
GOQii: Envisioning a New Fitness Future (B)
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case ISB079. Gondal, a serial entrepreneur, was supported by top technology experts in GOQii's angel round of funding. Case A details... -
The Future of Work: Tools for Preparing Your Team for the Future
The future is here. How is your organization responding? Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated... -
Honeycomb (B): Jumping on The Generative AI Bandwagon?
Management Case Study5.00View Details Supplement for case 824012 Honeycomb, an audio app enabling users to record stories and save family memories, considers pivoting to embrace generative... -
HBR's 10 Must Reads on Leading Digital Transformation (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Become a digital-first organization--and avoid disruption. If you read nothing else on the principles and practices that lead to successful digital transformation,... -
Hyundai Motor Group: Fast Follower to Game Changer
Management Case Study8.95View Details In 2022, Hyundai Motor Group had become the world's third-largest automaker by sales volume. Under Executive Chair Euisun Chung's leadership, HMG was... -
GROW: Using Artificial Intelligence to Screen Human Intelligence
Organizational Development Case Study8.95View Details Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics... -
Voice War: Hey Google vs. Alexa vs. Siri
Strategy & Execution Case Study8.95View Details By early 2018, voice-controlled intelligent assistants had become a major new front in the battle between the giants of the technology sector. "Voice...
-
How to Set Your AI Project Up for Success
Technology & Operations Digital ArticleA Q&A with Marco Casalaina, the head of Salesforce's Einstein AI program. -
An Artificial Intelligence (AI)-Based Disruptive Innovation in Cataract Screening: The Case of E-Paarvai
Management Case Study8.95View Details This case examines the vital social problem of the rising incidence of cataracts in India, especially in the elderly population. It describes the design... -
Allianz: Optimizing Customer Acquisition Strategy using Machine Learning
Sales & Marketing Case Study8.95View Details In October 2019, the regional chief data and analytics officer at Allianz AG, Belgium, attended a two-hour strategy meeting with the Allianz Benelux chief... -
Bed Bath & Beyond: Is Online the Solution?, Teaching Note
Strategy & Execution Digital ArticleTeaching note to case W19596 -
Building the AI-Powered Organization
Technology & Operations Magazine ArticleArtificial intelligence seems to be on the brink of a boom. It's now guiding decisions on everything from crop harvests to bank loans, and uses like totally... -
Building the AI-Powered Organization
Technology & Operations Digital ArticleBuilding the AI-Powered Organization featuring Brian McCarthy and Tamim Saleh. -
Allianz: Optimizing Customer Acquisition Strategy using Machine Learning, Teaching Note
Management Digital ArticleTeaching Note for Case W27305 -
EyRIS: AI for Eye-Disease Screening
Management Case Study8.95View Details Formed in 2018, EyRIS was the brainchild of a long-term collaboration across healthcare researchers and practitioners, and computer scientists. EyRIS... -
The Human Factor in AI-Based Decision-Making
Technology & Operations Digital ArticleIndividuals' unique decision-making styles inform the choices they make when working with AI-based inputs. The authors explain how organizations can optimize... -
How Intelligent is Watson? Enabling Digital Transformation Through Artificial Intelligence
Technology & Operations Digital ArticleDue to its intrinsic characteristics, artificial intelligence (AI) can be considered a general-purpose technology (GPT) in the digital era. Most studies...