Covid

This issue's Spotlight features three articles examining the crucial question of how to achieve and maintain growth. The first article, "How Fast Should...

Lessons from (mis)managing a crisis

Leaders of companies with operations in Russia share how they’ve navigated new and unexpected challenges during the war in Ukraine.

Few companies have institutionalized lessons from their Covid-19 experience to build resilience.

Recruiting isn’t going to get much easier in 2023.

Extra ventilation often means using more energy — but it doesn’t have to.

They can optimize benefits, address social issues, and expand access to care.

Lessons from Airbnb’s efforts to combat racism on its platform.

After an unusual period of cooperation, drug companies are suing each other again.

Bad datasets, embedded bias, human error, and a complex global context all caused it to fall short at critical junctures.

Four strategies for your next business trip.

A lot has changed — including you.

New survey data sheds light on three key reasons.

After two years of disruption, volatility will only continue to increase.

Most organizations aren't prepared to steer their businesses through the crises of the future: climate change, inequality, globalization, and others yet...

Guidelines to help leaders make decisions — even when we don’t have all the information.

From “pay by face” to AI-enabled assistants, next-generation digital technologies will have a massive impact.

Eight perspectives on how societal challenges are evolving, and what that means for companies.

Takeaways from a seven-city global survey.

Dolf van den Brink, CEO of HEINEKEN, left the company's global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive...

Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses...

Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,...

The COVID-19 pandemic changed many aspects of consumers' lives and transformed the industries serving them. This note examines the impact of the pandemic...

This case provides many different examples of pricing with ethical concerns that are spread across two common pricing contexts-value pricing and dynamic...

The Vancouver Coastal Health Authority (VCHA), with guidance from the British Colombia (BC) Provincial Health Services Authority, had been responsible...

In May 2020, the three cofounders of Kinsip House of Fine Spirits (Kinsip), a craft distillery located on a farm in Prince Edward County, Ontario, Canada,...

It was on Monday. 4 July 2022, when Swarovski's newly appointed, first-ever external CEO, Alexis Nasard, began his challenging journey of guiding the...

When the outbreak of COVID-19 in early 2020 affected commercial circulation in various regions around the world, Heilongjiang Feihe Dairy Co. Ltd. (Feihe),...

Patrice Mousseau was an Indigenous woman in Canada who founded an organic skin care company, Satya. From Satya's modest beginnings and early challenges,...

In mid-2020, the organizer of the Qingdao International Beer Festival (QIBF) faced a predicament. The QIBF was an annual festival held every August in...

In 2021, the US grocery industry had been undergoing several changes. The competitive landscape had changed significantly since the first decade of the...

By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated...

To truly supercharge growth, should Aledade take a step back and focus on product development?

The case is set in 2022. The protagonist is Corie Barry, CEO of Best Buy-a consumer electronics retailer. Corie Barry is the fifth leader since the company...

A deeply human account of how our relationship with work has changed and a guide for leaders who want to make things right--from the author of "The Burnout...

The meteoric rise of ride-sharing firm Uber illustrates how gig-economy firms can grow to prominence and disrupt older, mature industries. Yet Uber's...

This technical note provides novel ideas and best practices for developing power in the virtual business world. Building upon the framework of the Power...

In 2002, Dr. Michael Crow was appointed as the 16th president of Arizona State University (ASU) which, at the time, was known to be one of the biggest...

This case is set in the rapidly changing and technologically emerging industry of on-demand streaming video, which offers Netflix a number of strategic...

Covid-19 exposed wide inequities in health in the United States and around the world. But health disparities persisted long before the pandemic. In this...

Dolf van den Brink, CEO of HEINEKEN, left the company's global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive...

Teaching Note for Case IM1273

Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses...

Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,...

Guidelines to help leaders make decisions - even when we don't have all the information.

The COVID-19 pandemic changed many aspects of consumers' lives and transformed the industries serving them. This note examines the impact of the pandemic...

Four ways health systems can mitigate the hazards of delayed treatment.