How will AI affect businesses and employees? It’s the million-dollar question, and according to Harvard Business School’s Raffaella Sadun, the answer will depend on how well an organization connects the new technologies to both a broad corporate vision and individual employee growth. One without the other is a recipe for job elimination and fewer new opportunities for all.
How to Reskill Your Workforce in the Age of AI
AI can augment decision making, but should not make decisions. That will continue to be the job of smart leaders.
August 25, 2023
Summary.
By now, it’s probably clear to most of us that the Age of AI has arrived. Artificial intelligence applications promise to transform nearly every aspect of business, from analytics to product development to customer experience to pretty much everything else. What’s less clear is how we can best manage this potential. In particular, how do we organize and reskill our workforces to take advantage of both the automated and human skills that will be necessary to drive future success. To try to answer these questions, we invited Raffaella Sadun, a professor at Harvard Business School, to be our guest on “The New World of Work”. Raffaella’s research focuses on the managerial and organizational drivers of productivity and growth, and she is the co-author of the cover story in the latest issue of Harvard Business Review: “Reskilling in the Age of AI.” The conversation mainly focused on the reskilling challenge. Her underlying message is that companies need to adapt properly to the technology at hand. Do it right, and you can unlock opportunities for innovation and growth. Do it wrong, and you might stagnate.