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Uber Needs Our Permission to Grow
Global Business Digital ArticleAnd it's realizing that now. -
The Future of Electric Vehicles Is Golf Carts, Not Tesla
Innovation & Entrepreneurship Digital ArticleThere are disruptive signs in the market's low end. -
Nummi: What Toyota Learned and GM Didn't
Global Business Digital ArticleLast week, Toyota announced it will close the plant of New United Motor Manufacturing Incorporated (Nummi), its one-time joint venture with GM to make... -
The Toyota-Nissan Recalls: Noblesse Oblige
Strategy Digital ArticleLegal liability is the price you pay for strategic dominance. -
Research: Why Struggling Airlines Spend More on Safety
Leadership & Managing People Digital ArticleA study explored the link between safety and profitability. -
Cool Alone Won’t Save Your Company
Strategy Digital ArticleI like Bob Lutz. I worked with him for three years (2006-2008) during my work with Rick Wagoner and his senior team on the attempt to turnaround the fortunes of GM. Bob and I tended to be on the same side on most issues. In that context, it was fun to read his new book: […] -
How I Did It: The CEO of Aramex on Turning a Failed Sale into a Huge Opportunity
Entrepreneurship Magazine ArticleThe Idea: Fadi Ghandour has built one of the most successful entrepreneurial enterprises to emerge from the Arab world, Aramex International , overcoming rejections, cash-flow crises, and naysayers in every country where he tried to do business. -
Harley’s Leadership U-Turn
Change management Magazine ArticleTop-down leadership may very well be necessary during a crisis. But when the crisis has passed, what’s needed is a leader who can create an environment where every employee is responsible for sustaining success. -
Making Sense of Uber's $40 Billion Valuation
Innovation & Entrepreneurship Digital ArticleLook through the lens of disruptive innovation. -
How GM Uses Social Media to Improve Cars and Customer Service
Sales & Marketing Digital ArticleAnd the lessons the company's learned along the way. -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
Is the Tata Nano Really “The People’s Car”?
Disruptive innovation Digital ArticleLast week I was riding through the bustling streets of Bangalore when my colleague made a provocative statement: “I think the Tata Nano is going to be a flop.” It was a strong statement coming from an Innosighter. After all, we have been talking about the disruptive potential of the “people’s car” — priced as […] -
What Tesla Knows That Other Patent-Holders Don't
Innovation & Leadership Digital ArticleA great product is more than the sum of its patents. -
Tesla's Strong Brand Gives It Unusual Expansion Potential
Sales & Marketing Digital ArticleIts move into car insurance could be just the beginning. -
Is VW’s Fraud the End of Large-Scale Corporate Deception?
Government policy and regulation Digital ArticleMaybe, but only if digital activism increases. -
If Ford Wants to Beat Tesla, It Needs to Go All In
Disruptive innovation Digital ArticleAvoiding this kind of disruption takes more than a skunkworks team. -
Why Winning Streaks End
Strategy & Execution Digital ArticleThat crashing sound you hear is not an accident caused by sudden acceleration of your hybrid car; it is the continuing toppling of idols, such as hybrid... -
Compete on Know-Why, Not Know-How
Innovation Digital ArticleDo you know why you make the products or offer the services you do? Too often I find that companies don’t have a clear enough sense of why they do what they do. They get stuck making incremental improvements that are rooted in existing competencies, markets, and business models. This is especially problematic when companies […] -
Why Elon Musk's Compensation Plan Wouldn't Work for Most Executives
Organizational Development Digital ArticleIn most cases, there's a simpler, more effective alternative. -
Can Toyota Hansei its Way out of the Crisis?
Crisis management Digital ArticleFor the past twenty-five years I have been studying Toyota and teaching others what I’ve learned. Whenever I visit a Toyota manufacturing plant or R&D center I come away with new insights and inspiration. In The Toyota Way I formulated a set of management principles organized into a four-level model: philosophy (think long-term for the […]
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VivaColombia: The Challenge of Growing a Low-Cost Airline in Latin America
Global Business Case Study8.95View Details The case describes the emergence and business model of VivaColombia, a low-cost Colombian airline. The airline was established in 2008, although it did... -
Executing the Bogibeel Bridge for Social Impact: Risk Planning and Managing Earned Value
Technology & Operations Case Study8.95View Details The case goes on to describe the enormous challenges involved in building the 4.94 km long Bogibeel Bridge in the North Eastern Region (NER) of India.... -
ESSEN - Cooking is Good for You
Sales & Marketing Case Study8.95View Details In March 2016, Wilder Jr., CMO at ESSEN, Argentina's leading aluminum cookware manufacturer, with a direct selling scheme and a 70% household penetration,... -
Rutas de Lima
Finance & Accounting Case Study8.95View Details The case involves tapping global capital markets for an important revenue-driven project in a developing country. It addresses key issues in project and... -
CF MotorFreight in 1992
Strategy & Execution Case Study8.95View Details In June 1992, CFMF management finds that despite a number-two ranking nationwide among long-haul carriers, two smaller rivals are far more profitable... -
Gati: Achieving Quality Excellence in Shipment Delivery
Technology & Operations Case Study8.95View Details The general manager at Gati, a well-known logistics services company in India, was worried about the number of complaints the company had received. The... -
Transforming BlackBerry: From Smartphones to Software
Innovation & Entrepreneurship Case Study8.95View Details On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the... -
The Quest for Legitimacy in Digital Disruption: The Case of Uber (A)
Technology & Operations Case Study8.95View Details As the poster child of the sharing economy, Uber has disrupted the heavily protected taxi industry with an app that connects a distributed network of... -
Mobileye 2021: Robotaxi and/or Consumer AV?
Strategy & Execution Case Study15.05View Details In March 2021, Amnon Shashua, co-founder and CEO of Israel-based Mobileye, was preparing to meet with Intel's new CEO, Pat Gelsinger, to review plans... -
Chandrabala Modi Academy, Ankleshwar (A)
Leadership & Managing People Case Study8.95View Details The case presents the dilemma of Mr. Bhattacharya, the principal of Chandrabala Modi Academy, a three year old co-educational school, having classes up... -
Tiger Airways: Buyout Offer from Singapore International Airlines
Finance & Accounting Case Study8.95View Details In January of 2016, Singapore International Airlines Group (SIA) announced that it had secured more than 90 per cent stake in Tiger Airways Holdings Limited... -
Sea Change: Rewriting the Rules for Port-Security
Strategy & Execution Case Study150.00View Details Under a tight deadline to deliver that change, Captain Englebert set up and facilitated a series of public meetings aimed at turning the mandates of the... -
Air India and Indian Airlines Merger: Is it Flying?
Strategy & Execution Case Study8.95View Details The case describes the merger of Air India and Indian Airlines, two national carriers. The due diligence predicted both airlines would survive and prosper... -
Reimagining Hindustan Unilever (A)
Management Case Study8.95View Details In the fall of 2019, the CEO and MD of Hindustan Unilever (HUL), India's largest fast-moving consumer goods (FMCG) firm, is wondering what to do about... -
Singapore Airlines: In Talks to Invest in Jeju Air
Finance & Accounting Case Study8.95View Details Jeju Air is a market leader in the South Korean low-cost carrier industry, operating more than 20 domestic and international air routes in Asian countries.... -
Kunvarji Group
Strategy & Execution Case Study8.95View Details Kunvarji Group was on its way to transform from a commodity trading business to a service-driven business. To become an integrated service provider in... -
Airlines and Antitrust: Scrutinizing the American Airlines-US Airways Merger
Global Business Case Study8.95View Details In August 2013, the Antitrust Division of the Department of Justice (DOJ) shocked many in the airline industry by filing a lawsuit to block the merger... -
The Uber Board Deliberates: Is Good Governance Worth the Firing of an Entrepreneurial Founder?
Organizational Development Case Study8.95View Details Uber Technologies, the privately held ride-sharing service and logistics platform, suffered a series of PR crises during 2017. As Uber's legal and PR... -
FRESH AIR - Confidential Instructions for City of Boston Negotiation Team
Strategy & Execution Case Study5.00View Details Two-party or two-team, multi-issue, integrative/distributive negotiation between representatives of a new low-cost airline and a potential headquarters... -
GLC: Delivery through Shared Responsibility
Technology & Operations Case Study8.95View Details Andy Smith is the Transport Excellence Manager (Asia-Pacific) at GLC, a leading global logistics services company. In April 2016, GLC inaugurated the...
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VivaColombia: The Challenge of Growing a Low-Cost Airline in Latin America
Global Business Case Study8.95View Details The case describes the emergence and business model of VivaColombia, a low-cost Colombian airline. The airline was established in 2008, although it did... -
The Liner Shipping Industry: Competition and Business Models, Teaching Note
Strategy & Execution Digital ArticleTeaching Note for Case W25505 -
Executing the Bogibeel Bridge for Social Impact: Risk Planning and Managing Earned Value
Technology & Operations Case Study8.95View Details The case goes on to describe the enormous challenges involved in building the 4.94 km long Bogibeel Bridge in the North Eastern Region (NER) of India.... -
VivaColombia: The Challenge of Growing a Low-Cost Airline in Latin America, Teaching Note
Global Business Digital ArticleTeaching note for case HEC195. -
DHL Envirosolutions Australia: End-of-Life Management Service for E-Waste, Teaching Note
Technology & Operations Digital ArticleTeaching note for case SMU205. -
Uber Needs Our Permission to Grow
Global Business Digital ArticleAnd it's realizing that now. -
ESSEN - Cooking is Good for You
Sales & Marketing Case Study8.95View Details In March 2016, Wilder Jr., CMO at ESSEN, Argentina's leading aluminum cookware manufacturer, with a direct selling scheme and a 70% household penetration,... -
Rutas de Lima
Finance & Accounting Case Study8.95View Details The case involves tapping global capital markets for an important revenue-driven project in a developing country. It addresses key issues in project and... -
CF MotorFreight in 1992
Strategy & Execution Case Study8.95View Details In June 1992, CFMF management finds that despite a number-two ranking nationwide among long-haul carriers, two smaller rivals are far more profitable... -
Gati: Achieving Quality Excellence in Shipment Delivery
Technology & Operations Case Study8.95View Details The general manager at Gati, a well-known logistics services company in India, was worried about the number of complaints the company had received. The...