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When Senior Managers Won't Collaborate
Strategy & Execution Magazine ArticleFor professional services firms, the only way to address clients' most complex issues is for specialists to work together across the boundaries of their... -
Leveraging Processes for Strategic Advantage: A Roundtable with Allaire, Herres, Leschly, and Weatherup
Strategy & Execution Magazine ArticleReengineering efforts are sweeping the country as companies shift from purely functional organizations to those that better accommodate horizontal work... -
Learning Together in a U.S. Hospital
Strategy & Execution VideoCross-functional groups can accomplish surprising results when they think strategically together. -
What Happens When Data Scientists and Designers Work Together
Sales & Marketing Digital ArticleHow a sleep app became something users really wanted. -
How Pixar Fosters Collective Creativity
Creativity Magazine ArticleBehind Pixar’s string of hit movies, says the studio’s president, is a peer-driven process for solving problems. -
How to Grow Great Leaders
Leadership & Managing People Magazine ArticleFew leaders excel at both the unit and enterprise levels. More than ever, though, it's up to organizations to develop leaders who can manage the inherent... -
How Apple Is Organized for Innovation
Organizational restructuring Magazine ArticleIt’s about experts leading experts. -
The Case for a Chief of Staff
Cross-functional management Magazine ArticleCEOs need more support than an executive assistant can provide. -
The Rise of the Chief Marketing Technologist
Sales & Marketing Magazine ArticleMarketing is rapidly becoming one of the most technology-dependent functions in business. In response, a new type of executive is emerging--the chief... -
Bright, Shiny Objects and the Future of HR
Organizational Development Magazine ArticleThis article relates how the HR team at Juniper Networks answered top management's call for a renewed focus on values and culture as a differentiator.... -
Why You Aren't Getting More from Your Marketing AI
Sales & Marketing SpotlightFewer than 40% of companies that invest in AI see gains from it, usually because of one or more of these errors: (1) They don't ask the right question,... -
The Team That Wasn't (Commentary for HBR Case Study)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
Case Study: The Strategy That Wouldn't Travel (HBR Case Study and Commentary)
Organizational Development Magazine ArticleIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas.... -
Eight Ways to Build Collaborative Teams
Leadership & Managing People Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Collaboration Overload Is Sinking Productivity
Leadership & Managing People Digital ArticleHow forward-looking organizations are protecting employees' time and energy. -
How Smart, Connected Products Are Transforming Companies
Technology & Operations Magazine ArticleThe evolution of products into intelligent, connected devices is revolutionizing business. In a November 2014 article, "How Smart, Connected Products... -
7 Strategies to Break Down Silos in Big Meetings
Business communication Digital ArticleGetting people talking is the first step to fostering collaboration between departments. -
Making Silos Work for Your Organization
Business management Digital ArticleThe answer isn’t to break them down. It’s to build in effective checks and balances. -
The Team That Wasn't (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
Case Study: The Strategy That Wouldn't Travel (Commentary on HBR Case Study)
Organizational Development Magazine ArticleIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas....
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Acton-Burnett, Inc.
Leadership & Managing People Case Study8.95View Details Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the... -
Union City Schools: Sustaining the Turnaround
Organizational Development Case Study8.95View Details Under the leadership of Superintendent Thomas Highton, Union City Schools, New Jersey, underwent a 14-year turnaround. In 1989, the Union City School... -
Terner Technologies: Advanced Integrated Circuits Division (A)
Organizational Development Case Study8.95View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing... -
Cincinnati Children's Hospital Medical Center
Technology & Operations Case Study8.95View Details The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry.... -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
The Paris Opera Hotel
Innovation & Entrepreneurship Case Study12.00View Details Real estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company. -
Trinity College (A)
Leadership & Managing People Case Study8.95View Details Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th... -
Leading the Josie Esquivel Franchise (A)
Organizational Development Case Study6.95View Details Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed... -
Paul Thomson: Walker Insurance
Leadership & Managing People Case Study8.95View Details Having just acquired Walker Insurance, Paul Thomson finds himself short of funds to support his original turnaround plan. He can request additional cash... -
Creating Global Oil, 1900-1935
Global Business Case Study8.95View Details Taught in the elective MBA course entitled The Evolution of Global Business. Examines the development of an international cartel in the oil industry in... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study9.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Hilton HHonors Worldwide: Loyalty Wars
Sales & Marketing Case Study9.95View Details Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What... -
EILEEN FISHER: Repositioning the Brand
Sales & Marketing Case Study8.95View Details Well-established fashion brand Eileen Fisher has traditionally appealed to older women. However, to drive growth, Eileen Fisher's management team wants... -
Delphi Corporation (A)
Leadership & Managing People Case Study8.95View Details The Delphi Corp.'s board of directors faces a transition as lead director Thomas Wyman approaches mandatory retirement. Chairman and CEO J.T. Battenberg... -
Hank Kolb, Director, Quality Assurance
Technology & Operations Case Study8.95View Details Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery... -
Château Margaux: Launching the Third Wine
Sales & Marketing Case Study6.95View Details Château Margaux, one of only five prestigious estates in the Bordeaux Medoc wine region to have been classified as a "first-growth", is facing a host... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study8.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
Marquee: Reinventing the Business of Nightlife
Sales & Marketing Case Study8.95View Details In January 2013, nightlife impresarios Jason Strauss and Noah Tepperberg are celebrating the re-opening of their famed New York City-based nightclub Marquee.... -
Sustainability at Siemens
Sales & Marketing Case Study8.95View Details Describes sustainability efforts at Siemens since arrival of Chief Sustainability Officer, Barbara Kux, in 2008. Asks students to evaluate success of... -
Amazon: Cult or Culture?
Organizational Development Case Study8.95View Details Amazon was one of the first entrants in e-commerce. Under the leadership of founder Jeff Bezos, Amazon had expanded beyond books to manufacturing and...
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Acton-Burnett, Inc.
Leadership & Managing People Case Study8.95View Details Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the... -
Union City Schools: Sustaining the Turnaround
Organizational Development Case Study8.95View Details Under the leadership of Superintendent Thomas Highton, Union City Schools, New Jersey, underwent a 14-year turnaround. In 1989, the Union City School... -
Terner Technologies: Advanced Integrated Circuits Division (A)
Organizational Development Case Study8.95View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing... -
Cincinnati Children's Hospital Medical Center
Technology & Operations Case Study8.95View Details The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry.... -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
The Paris Opera Hotel
Innovation & Entrepreneurship Case Study12.00View Details Real estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company. -
Trinity College (A)
Leadership & Managing People Case Study8.95View Details Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th... -
Leading the Josie Esquivel Franchise (A)
Organizational Development Case Study6.95View Details Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed... -
Paul Thomson: Walker Insurance
Leadership & Managing People Case Study8.95View Details Having just acquired Walker Insurance, Paul Thomson finds himself short of funds to support his original turnaround plan. He can request additional cash... -
Creating Global Oil, 1900-1935
Global Business Case Study8.95View Details Taught in the elective MBA course entitled The Evolution of Global Business. Examines the development of an international cartel in the oil industry in...