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How Companies Should Play the Olympics
Marketing Digital ArticleNormally, the Olympic Games are a positive force in marketing. Worldwide marketing expenditures increase as official sponsors and unofficial free-riders attach themselves to the Olympic logo, to particular sports, national teams or individual athletes. Global brands, in particular, see the Olympics and World Cup soccer as the two most important international sporting events; brand linkage […] -
How India Should Combat Inflation
Economics Digital ArticleIndian inflation has just hit a 3-year high of 7.41%. We can take comfort from the fact that many of our neighbors are faced with 20%; even China has reported an 11-year high of 8.7%. Global trends are cited as the primary reason for the present situation. The IMF has reported that food prices in […] -
China’s Internet Obsession
Technology and analytics Digital ArticleJust how big (or small) a market would Google leave behind were it to pull out of China today? Last month, China Internet Network Information Center, the country’s official domain registry and research organization, reported that by the end of 2009, the number of internet users in China had touched 384 million — more than […] -
What Working for a Japanese Company Taught Me
Managing people Magazine ArticleBack in the late 1970s, as a consultant to several Japanese computer giants, I read everything I could about Japanese business. It was all very interesting—interesting, but not particularly useful. When I became a line manager in 1981, I realized how little of what I’d read had any practical value. I couldn’t control interest rates, […] -
How One Law Measurably Lifted the Status of Women in India
Gender Digital ArticleThe visibility of female leaders makes a difference. -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
Can the US and India Really Work Together?
International business Digital ArticlePresident Obama’s upcoming trip to India is probably the most highly mediatized presidential visit ever. The fact that the trip comes so soon after a “shellacking” in the mid-term elections makes it even more important. Expectations are running high in both the US and India with geopolitical experts and media pundits comparing the visit to […] -
Two Ways to Break into India's Consumer Market
Global Business Digital ArticleLocal manufacturing and online sales channels. -
Satyam and the Indian Family Business
Leadership & Managing People Digital ArticleAfter all the investigations into the Satyam scandal are over, one question will remain: why did its founder, B Ramalinga Raju, plunge into fraud? Four... -
The Coming of the New Organization
Finance and investing Magazine ArticleThe typical large business 20 years hence will have fewer than half the levels of management of its counterpart today, and no more than a third the managers. In its structure, and in its management problems and concerns, it will bear little resemblance to the typical manufacturing company, circa 1950, which our textbooks still consider […] -
Don’t Get Tough with China, Get Even
Competitive strategy Digital ArticleGetting tough on China is becoming a popular idea. President Obama has established an Interagency Trade Enforcement Committee with a $27 million budget to hit back at unfair trade. Not to be outdone, Mitt Romney has said that if elected, he’ll declare China a currency manipulator on his first day in office. It’s easy to […] -
Can India Reap Its Demographic Dividend?
Age and generational issues Digital ArticleI am currently in New Delhi attending the India Economic Summit organized by the World Economic Forum (WEF). This Summit, which marks the 25th year of WEF’s engagement in India, is themed “India’s Next Generation of Growth.” Last Saturday, I participated in a brainstorming session on how India can increase its workforce quality and employability […] -
The Feudal World of Japanese Manufacturing
Competitive strategy Magazine ArticleYears ago, while visiting friends in the United States, I happened to see the classic children’s film The Wizard of Oz. Near the end, Dorothy at last appears before the all-powerful wizard—a terrifying image of smoke and light. Only when her dog, Toto, tugs at a curtain over to one side does she see a […] -
A Visa for Transformation
Change management Digital ArticleIt’s time India’s IT companies read the writing on the wall, and reinvented themselves. -
When Best Practices Don’t Travel
International business Digital ArticleIn a foreign market, do you need to tweak your efforts — or entirely reframe them? -
How I Did It: Genpact’s CEO on Building an Industry in India from Scratch
Entrepreneurship Magazine ArticleThe Idea: As the head of GE Capital in India, Bhasin found its growth hamstrung by government bureaucracy. Then he had a vision—he could offer back-office services across GE Capital. It was the beginning of Genpact—and of an entire industry. For several months in the late 1990s, I was inundated with phone calls from competitors […] -
Developing Countries Are Revolutionizing Mobile Banking
Emerging markets Digital ArticleOn February 16, 2012, Barclays of U.K. launched Pingit, a service that lets people send and receive money using a smartphone. But this isn’t the first big innovation in mobile banking. These innovations are already happening in developing countries. Poor countries are jumping ahead of rich ones by building a 21st century infrastructure (because they […] -
The New Tools of Trade
Labor Magazine ArticleToday, most multinationals have a conspicuous social conscience. They publicize their internal codes of conduct, monitor labor conditions in their global supply chains, and require suppliers to meet basic labor practice standards. But despite efforts to be better global citizens, companies by themselves are unable to eliminate abuses in their supply chains. In fact, so […] -
How I Did It: The CEO of Aramex on Turning a Failed Sale into a Huge Opportunity
Entrepreneurship Magazine ArticleThe Idea: Fadi Ghandour has built one of the most successful entrepreneurial enterprises to emerge from the Arab world, Aramex International , overcoming rejections, cash-flow crises, and naysayers in every country where he tried to do business. -
A Better Way to Crack China
Emerging markets Magazine ArticleAs Kodak has discovered, it’s now possible to establish Western-style corporations in China.
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Doing Deals and Leading Teams at XAF Partners
Finance & Accounting Case Study8.95View Details Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging... -
BTS & ARMY
Sales & Marketing Case Study15.05View Details The South Korean K-pop band, BTS, is shattering linguistic boundaries and reshaping the global music industry. BTS became the first band in Billboard... -
Swiggy: Optimizing Cash Burn
Innovation & Entrepreneurship Case Study8.95View Details By August 2015, Swiggy, an on-demand food delivery start-up, had been operating for almost one year in Bengaluru, India. The exponential growth of the... -
Kaspi.kz IPO
Finance & Accounting Case Study8.95View Details This case follows Kaspi.kz, a private equity (Baring Vostok) co-owned retail bank in Central Asia that evolved into a fintech, payments and e-commerce... -
Lark & Berry: The Diamond Disruptors
Management Case Study8.95View Details Laura Chavez was delighted beyond words when the Atelier Asymmetric Bow suite, designed by her luxury jewellery company Lark & Berry, won the 2019 Goldsmiths'... -
Digital Marketing at Unilever International
Strategy & Execution Case Study8.95View Details SINGAPORE, SEPTEMBER 2018. A Unilever internal venturing effort, UI was started in Singapore by Unilever veterans to substitute the rather inefficient... -
Note on the Law of Sexual Harassment
Leadership & Managing People Case Study8.95View Details This note provides an introduction to the law of sexual harassment. It has three parts. Part One describes the laws on harassment in the United States.... -
Eataly: Reimagining the Grocery Store (Multimedia Case)
Management Tool25.00View Details Within a few years of its operations, the Italian-based supermarket Eataly created a lot of buzz and excitement among consumers and media. Eataly's initial... -
Evolution of the Drone Industry
Technology & Operations Case Study8.95View Details This note focuses on the development of the drone industry in recent years and provides insights on the drone technology, regulations, applications, market... -
DoubleDutch
Innovation & Entrepreneurship Case Study8.95View Details Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's... -
Starwood Hotels & Resorts Worldwide Inc.: Asia Pacific
Strategy & Execution Case Study8.95View Details The case describes how Starwood Hotels and Resorts Worldwide Inc. grew under the visionary leadership of Barry Sternlicht, its founder and CEO. It documents... -
Reimagining Hindustan Unilever (A)
Management Case Study8.95View Details In the fall of 2019, the CEO and MD of Hindustan Unilever (HUL), India's largest fast-moving consumer goods (FMCG) firm, is wondering what to do about... -
Social Games
Technology & Operations Case Study8.95View Details This case study profiles the high-growth social games industry where users played games like Farmville and Mafia Wars on social networks like Facebook... -
Women@Work: Soo Jin (A)
Leadership & Managing People Case Study8.95View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half... -
Portman Hotel Co.
Organizational Development Case Study11.95View Details A brand new hotel has opened with a new service strategy: import to America Asian-style service using a butler-like employee group called the personal... -
Intellectual Property Intermediaries
Strategy & Execution Case Study8.95View Details During the past five to 10 years, several different intermediation business models have emerged for the intellectual property (IP) market. This note describes... -
Intel Corporation: The AI for Youth Initiative
Strategy & Execution Case Study8.95View Details The Intel AI for Youth case tells the story of a global educational initiative spearheaded by Intel's public affairs group. Intel executives are seeking... -
Process Control at Compaq Computer Corp. (A): Understanding the Build-to-Order Decision
Leadership & Managing People Case Study8.95View Details Compaq Computer Corp., like many manufacturers, faces operational choices that strongly influence the cost of capital engaged in inventory, customer response... -
Motors for Munchao
Leadership & Managing People Case Study8.95View Details The case describes the joint venture negotiation between Mr. Hartmut Holgebretsen, vice president of sales at Euroland Motors, in the English-speaking... -
Serum Institute of India (SII): Racing to Save Lives During a Pandemic
Leadership & Managing People Case Study8.95View Details The CEO of Serum Institute of India (SII), a $12.8 billion Indian Family business is faced with a risky choice between principles and profit. SII is the...
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How Companies Should Play the Olympics
Marketing Digital ArticleNormally, the Olympic Games are a positive force in marketing. Worldwide marketing expenditures increase as official sponsors and unofficial free-riders attach themselves to the Olympic logo, to particular sports, national teams or individual athletes. Global brands, in particular, see the Olympics and World Cup soccer as the two most important international sporting events; brand linkage […] -
Walking the Path of Expansion: MiracleFeet's Journey Towards a Global Footprint - Service Experience Design, Teaching Note
Management Digital ArticleTeaching Note for Case IN1876 -
How India Should Combat Inflation
Economics Digital ArticleIndian inflation has just hit a 3-year high of 7.41%. We can take comfort from the fact that many of our neighbors are faced with 20%; even China has reported an 11-year high of 8.7%. Global trends are cited as the primary reason for the present situation. The IMF has reported that food prices in […] -
Doing Deals and Leading Teams at XAF Partners
Finance & Accounting Case Study8.95View Details Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging... -
China’s Internet Obsession
Technology and analytics Digital ArticleJust how big (or small) a market would Google leave behind were it to pull out of China today? Last month, China Internet Network Information Center, the country’s official domain registry and research organization, reported that by the end of 2009, the number of internet users in China had touched 384 million — more than […] -
Momin Islamic Banking: Launching an Islamic Credit Card, Spreadsheet Supplement for Instructors
Finance & Accounting Digital ArticleSpreadsheet supplement for Teaching Note LTN063 -
What Working for a Japanese Company Taught Me
Managing people Magazine ArticleBack in the late 1970s, as a consultant to several Japanese computer giants, I read everything I could about Japanese business. It was all very interesting—interesting, but not particularly useful. When I became a line manager in 1981, I realized how little of what I’d read had any practical value. I couldn’t control interest rates, […] -
How One Law Measurably Lifted the Status of Women in India
Gender Digital ArticleThe visibility of female leaders makes a difference. -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
Can the US and India Really Work Together?
International business Digital ArticlePresident Obama’s upcoming trip to India is probably the most highly mediatized presidential visit ever. The fact that the trip comes so soon after a “shellacking” in the mid-term elections makes it even more important. Expectations are running high in both the US and India with geopolitical experts and media pundits comparing the visit to […]