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CEOs Are Predicting a Mild Recession in the U.S.
Finance & Accounting Digital ArticleThey expect a "short and shallow" downturn. -
How to Be Ready in Case of a Layoff
It never hurts to be prepared for the worst. Especially when it comes to losing your job. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Run Your Business So You’ll Never Need Layoffs
Business and society Digital ArticleTreat your people as trusted partners. -
How "Neutral" Layoffs Disproportionately Affect Women and Minorities
Organizational Development Digital ArticleResearch on downsizing, gender, and race. -
Good Leaders Admit Mistakes
Leaders who admit their mistakes put their companies' values into action. -
Audio: The Delicate Art of Doing Layoffs
Economics Digital ArticleWhat’s foremost in people’s minds these days? Whether or not they’ll be laid off. What’s foremost in the minds of a growing number of managers? How do you lay people off? As the exasperated protagonist says in the current Harvard Business Review Case Study, “Why aren’t layoffs taught as a subject at business school?” Download […] -
Layoffs: Evidence on Costs and Implementation Practices
Employee retention Digital ArticleCarol Hymowitz interviewed me for a recent Wall Street Journal column, titled “Though Now Routine, Bosses Still Stumble During the Layoff Process.” The interview sparked my curiosity, and I went back and read research on “downsizing,” a topic I’ve been interested in since I did my dissertation research on the process of organizational death in […] -
You Can Prevent Layoffs
Costing Digital ArticleWhen you strip away the fancy jargon, a successful business fundamentally makes more money than it spends. While managers can pull any number of levers to accomplish this, the one they most often choose reads: “Reduce Costs!” And perhaps the most common way they cut costs is to eliminate jobs. This is why we are […] -
Don't Let Layoffs Ruin Customer Service
Leadership & Managing People Digital ArticleCommitted and motivated employees serve customers better; customers happy with your company's products or services are likely to express their satisfaction,... -
Honeywell’s CEO on How He Avoided Layoffs
Economics Magazine Articlena -
One More Look at Layoffs During the Great Recession
Human resource management Digital ArticleHere’s a brief update on some research we’ve been doing on layoff practices. For a decade we tracked who was likely to be fired in Europe during an economic downturn. Surprisingly, it was not generally the least productive managers. Over 40% of European managers said they would layoff an older manager even if that manager […] -
Keep Your Name Off That Layoff List
Leadership & Managing People Digital ArticleNew research suggests you can predict who'll be on it. -
You're Not Powerless in the Face of a Layoff
Leadership & Managing People Digital ArticleFive steps to maintain your connections and reputation. -
Layoffs: More Evidence on Costs and Implementation Practices
Employee retention Digital ArticleI concluded last week by noting that, sometimes, layoffs are unavoidable. Here’s what Jeff Pfeffer and I found were the four guidelines to making them run in as humane a manner as possible. 1. Prediction: Give people as much information as you can about what will happen — to them as individuals, to their workgroups, […] -
Research: How Losing a High-Paying Job Affects Family Relationships
Leadership & Managing People Digital ArticleGender norms make unemployment an unequal burden among heterosexual couples in the U.S. -
When You Know Layoffs Are Coming…
Business and society Digital ArticleWaiting for bad news can take a major psychological toll. -
Your Star Salesperson Lied. Should He Get a Second Chance? (HBR Case Study)
Organizational Development Magazine ArticleThe CEO of a fictional pharmaceutical marketing company in India has positioned the company as the ethical alternative to its competitors, going as far... -
After Layoffs, Help Survivors
Economics Digital ArticleEditor’s Note: The following article was written by Anthony Nyberg and Charlie Trevor, based on their research and also drawing on the research of others including Teresa M. Amabile of Harvard, Regina Conti of Colgate, and Wayne F. Cascio of the University of Colorado. The article, to appear in June’s issue of HBR, builds on […] -
Firing with Compassion
Leadership & Managing People Magazine ArticleThe author, chairman of JetBlue and an adjunct professor at Stanford, has fired plenty of people during his long career--and he's been fired himself....
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Business Plan for Room for Dessert: Adding Unique Ingredients to Life's Balancing Act
Innovation & Entrepreneurship Case Study8.95View Details Summarizes the business plan for a concept restaurant focused on late evening dessert service as well as its subsequent rollout plan. -
Layoffs in the Tech Industry: 2022-2023
Management Case Study8.95View Details This case examines the mass layoffs that swept through the tech industry (2022-2023) through the lens of four companies: Twitter, Stripe, Meta, and Google.... -
Fresh to Table
Leadership & Managing People Case Study8.95View Details After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants,... -
Exit Strategy (C)
Leadership & Managing People Case Study5.00View Details Supplements the (B) case. -
Trunk Club
Leadership & Managing People Case Study8.95View Details The Trunk Club case begins with a description of the company's business model and the path that led the main protagonist, Brian Spaly, to the CEO post.... -
Kiana Nelson
Strategy & Execution Case Study8.95View Details This case details the challenges Kiana Nelson faced at Central Valley Towing, a fictional towing company Nelson acquired. In the case, Nelson must decide... -
Cabot Pharmaceuticals, Inc.
Sales & Marketing Case Study11.95View Details Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Marsh has had an uneven career with Cabot Pharmaceuticals... -
Camino Therapeutics (D)
Communication Case Study5.00View Details Supplement to case SM299A. In the #MeToo era, allegations of sexual assault and sexual misconduct pose difficult issues for employers, particularly when... -
Laura Ashley (D)
Technology & Operations Case Study5.00View Details Describes the resignation of the CEO hired three years earlier to transform the company. -
Millennium Media, Inc. and John Voorenberg
Leadership & Managing People Case Study8.95View Details Millenium Media's CEO reviews the company diversity report and considers the challenges of maintaining a diverse workforce in light of the news that three... -
What Went Wrong with Boeing's 737 Max? (B)
Leadership & Managing People Case Study8.95View Details Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight... -
CloudFlare, Inc.: Running Hot?
Innovation & Entrepreneurship Case Study8.95View Details In July 2012, the cofounders of CloudFlare, a Silicon Valley startup that protects websites and accelerates their traffic, are considering the implications... -
Ross Perot and General Motors
Leadership & Managing People Case Study8.95View Details In December, 1986 the General Motors Board of Directors must decide whether to accept the buyout agreement between GM and Ross Perot, a director of GM... -
CIBC Corporate and Investment Banking (B)--1992-97 (Condensed)
Strategy & Execution Case Study5.00View Details From 1992 to 1997, CIBC CEO Al Flood and head of investment banking John Hunkin integrate the struggling investment bank Wood Gundy with CIBC's corporate... -
Leaving
Leadership & Managing People Case Study8.95View Details A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation. -
WeWork in 2021: The Next Chapter
Strategy & Execution Case Study8.95View Details This case details the journey of Sandeep Mathrani as he took over as CEO of WeWork, a flexible space provider, in the aftermath of the company's attempted... -
Lisa Sherman (B)
Leadership & Managing People Case Study5.00View Details The case of Lisa Sherman (B) describes a highly successful executive at Verizon, who decides to leave the company because of the negative views of gays... -
FAG Kugelfischer - A German Restructuring
Finance & Accounting Case Study8.95View Details A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices,... -
Scott Paper Co.
Finance & Accounting Case Study8.95View Details A professional turnaround manager attempts to implement a massive global downsizing program at the world's largest producer of consumer tissue products.... -
Surbana Jurong: Navigating Organisational Challenges in a Mass Termination
Organizational Development Case Study8.95View Details In January 2017, Surbana Jurong Private Limited, a wholly-owned infrastructure consultancy of Singapore's Temasek Holdings, came under the spotlight for...
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Business Plan for Room for Dessert: Adding Unique Ingredients to Life's Balancing Act
Innovation & Entrepreneurship Case Study8.95View Details Summarizes the business plan for a concept restaurant focused on late evening dessert service as well as its subsequent rollout plan. -
Layoffs in the Tech Industry: 2022-2023
Management Case Study8.95View Details This case examines the mass layoffs that swept through the tech industry (2022-2023) through the lens of four companies: Twitter, Stripe, Meta, and Google.... -
Fresh to Table
Leadership & Managing People Case Study8.95View Details After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants,... -
Exit Strategy (C)
Leadership & Managing People Case Study5.00View Details Supplements the (B) case. -
How to Emotionally Process a Layoff
Organizational Development First PersonLosing your job may feel like a permanent setback. But it's not. -
Trunk Club
Leadership & Managing People Case Study8.95View Details The Trunk Club case begins with a description of the company's business model and the path that led the main protagonist, Brian Spaly, to the CEO post.... -
Kiana Nelson
Strategy & Execution Case Study8.95View Details This case details the challenges Kiana Nelson faced at Central Valley Towing, a fictional towing company Nelson acquired. In the case, Nelson must decide... -
Cabot Pharmaceuticals, Inc.
Sales & Marketing Case Study11.95View Details Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Marsh has had an uneven career with Cabot Pharmaceuticals... -
Lighthouse, Teaching Note
Innovation & Entrepreneurship Digital ArticleTeaching note for case E628. -
CEOs Are Predicting a Mild Recession in the U.S.
Finance & Accounting Digital ArticleThey expect a "short and shallow" downturn.