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Coming of the New Organization
Organizational Development Magazine ArticleTwenty years from now, the typical large business will have half the levels of management and one third the managers of its counterpart today. Work will... -
Rehabilitating the Leveraged Buyout
Finance & Accounting Magazine ArticleOnce the rage of Western capitalism, leveraged buyouts have lost their glamour and much of their respectability. Suggest an LBO as a healthy way to create... -
Accelerate!
Organizational Development Magazine ArticleThe old ways of setting and implementing strategy are failing us, writes the author of Leading Change, in part because we can no longer keep up with the... -
Coming of Knowledge-Based Business
Organizational Development Magazine ArticleThe next wave of economic growth is going to come from knowledge-based businesses. What will those businesses and their products look like? A tire that... -
Breaking the Functional Mind-Set in Process Organizations
Organizational Development Magazine ArticleThousands of businesses have reengineered work to focus employees on processes that clearly provide value to customers. They have done away with their... -
New Society of Organizations
Organizational Development Magazine ArticleManagers must build change into their organization's structure. This means being prepared to abandon everything that the organization does as well as... -
Making Differences Matter: A New Paradigm for Managing Diversity
Leadership & Managing People Magazine ArticleDiversity efforts in the workplace have been undertaken with great goodwill, but, ironically, they often end up fueling tensions. They rarely spur the... -
Business and the Facts of Family Life
Organizational Development Magazine ArticleBusiness and family are at odds in the United States. Whereas women once stayed home to care for the sick, the young, and the elderly, most now work outside... -
Don't Be Afraid to Rethink Your Services
Your company can sharpen its competitive edge through service innovation. How? Transform the way you deliver services, which services you provide, and... -
Lessons in Longevity from an 88-Year-Old Zipper Company
Global Business Digital ArticleHow the Japanese manufacturer YKK has stayed at the top of its industry. -
Getting Employee Buy-In for Organizational Change
Leadership & Managing People Digital ArticleSix steps to creating a culture that embraces change. -
Change Without Pain (HBR OnPoint Enhanced Edition)
Leadership & Managing People Magazine ArticleChange or perish is a corporate truism, but so is its unhappy corollary: many companies change and perish. The process of change can tear an organization... -
Leveraging Processes for Strategic Advantage: A Roundtable with Allaire, Herres, Leschly, and Weatherup
Strategy & Execution Magazine ArticleReengineering efforts are sweeping the country as companies shift from purely functional organizations to those that better accommodate horizontal work... -
How Mid-Market Tech Vendors Can Retain Customers During a Downturn
Customer experience Digital ArticleThree strategies that will help you save your accounts. -
Research: The Complicated Role of Hope in the Workplace
Organizational Development ResearchHow leaders can leverage the power of hope - while avoiding its pitfalls. -
Reigniting Growth
Innovation & Entrepreneurship Magazine ArticleMost successful new companies eventually face a predictable crisis that the authors call "stall-out"--a sudden large drop in revenue and profit growth... -
Tipping Point Leadership
Leadership & Managing People Magazine ArticleWhen William Bratton was appointed police commissioner of New York City in 1994, turf wars over jurisdiction and funding were rife, promotion bore little... -
Are You In with the In Crowd?
Organizational Development Magazine ArticleAt the core of your company, there is a group of people who seem to call the shots--or, rather, all the shots seem to be called for their benefit. This... -
How to Make Peace with a Company Decision You Don't Like
Leadership & Managing People Digital ArticleEight prompts to work through your emotions and implement a plan you disagree with. -
A Drop of Water
Sales & Marketing VideoBy engaging your employees with customers, your organization can better serve their needs.
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Knowledge Management at the World Bank
Leadership & Managing People Case Study8.95View Details This case traces the history and evolution of Knowledge Management at the World Bank. While primarily a financial institution offering customized loans... -
Bay State Milling
Leadership & Managing People Case Study8.95View Details -
Terner Technologies: Advanced Integrated Circuits Division (A)
Organizational Development Case Study8.95View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing... -
Dinr: My First Start-up (B)
Innovation & Entrepreneurship Case Study5.00View Details -
Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive
Management Case Study8.95View Details In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as... -
Gillette Singapore: Managing Global Business Integration on the Ground (A)
Innovation & Entrepreneurship Case Study8.95View Details The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. -
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2
Leadership & Managing People Case Study5.00View Details Joel Klein took over the NYC Department of Education in 2002 and radically transformed the strategy and organization remarkably with improvements in performance.... -
Transforming Verizon 2015: Going Above the Network
Strategy & Execution Case Study8.95View Details In 2015, the Chairman and CEO of Verizon Communications reflects on his four years leading the company and considers strategic repositioning for the future.... -
Mobil USM&R (A1)
Finance & Accounting Case Study1.00View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Changing Times at the NBA
Organizational Development Case Study8.95View Details David Stern, commissioner of the National Basketball Association (NBA), faces myriad challenges: globalization of product, young players entering the... -
Your Role in Change
Strategy & Execution Tool99.00View Details ... -
Bob Galvin and Motorola, Inc. (C)
Leadership & Managing People Case Study5.00View Details Describes the implementation of the "organization effectiveness" process which was designed to make major changes in two major divisions at Motorola.... -
Corey Robinson at Sprint Corporation (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
Mission Related Investments at the Ford Foundation (A)
Finance & Accounting Case Study8.95View Details In 2017, Darren Walker, the President of the Ford Foundation, one of the largest philanthropic foundations in the world, was preparing to meet with his... -
Terner Technologies: Advanced Integrated Circuits Division (B)
Organizational Development Case Study5.00View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing... -
Pho Hoa Dorchester
Leadership & Managing People Case Study8.95View Details Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years,... -
Hybrid Workplace: The Insights You Need from Harvard Business Review
Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,... -
Changing the Landscape at Arcane: Pushback
Management Case Study5.00View Details Case Supplement for Case W29999 -
Transforming BlackBerry: From Smartphones to Software
Innovation & Entrepreneurship Case Study8.95View Details On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the... -
Monitor Co.: Personal Leadership on Diversity
Leadership & Managing People Case Study6.95View Details Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences...
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Coming of the New Organization
Organizational Development Magazine ArticleTwenty years from now, the typical large business will have half the levels of management and one third the managers of its counterpart today. Work will... -
Knowledge Management at the World Bank
Leadership & Managing People Case Study8.95View Details This case traces the history and evolution of Knowledge Management at the World Bank. While primarily a financial institution offering customized loans... -
The Three Faces of Bounded Reliability: Alfred Chandler and the Micro-Foundations of Management Theory
Strategy & Execution Digital ArticleAlfred Chandler, the celebrated business historian, provided detailed descriptions of the reasons for failed human commitments and the managerial tools... -
Bay State Milling
Leadership & Managing People Case Study8.95View Details -
Terner Technologies: Advanced Integrated Circuits Division (A)
Organizational Development Case Study8.95View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing... -
Dinr: My First Start-up (B)
Innovation & Entrepreneurship Case Study5.00View Details -
Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive
Management Case Study8.95View Details In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as... -
Rehabilitating the Leveraged Buyout
Finance & Accounting Magazine ArticleOnce the rage of Western capitalism, leveraged buyouts have lost their glamour and much of their respectability. Suggest an LBO as a healthy way to create... -
Blazing a Trail in the Charity Sector: Singapore's Metta Welfare Association Raises Funds by Selling NFTs, Teaching Note
Management Digital ArticleTeaching Note for Case 052SMU -
Gillette Singapore: Managing Global Business Integration on the Ground (A)
Innovation & Entrepreneurship Case Study8.95View Details The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen.
