-
How Smart Tech Is Transforming Nonprofits
Strategy & Execution Digital ArticleAutomation and AI can free up staff in fundraising, communications, finance, and service delivery efforts. -
The Happiest People Pursue the Most Difficult Problems
Motivating people Digital ArticleThey’re a reminder that mastery, membership, and meaning are the best motivators. -
The Real Reason the German Labor Market Is Booming
National competitiveness Digital ArticleIt’s a resurgence other countries should understand before copying. -
A Fast Track to Building Trust
Management VideoYou can't establish credibility without building trust, but trust takes time to develop. What can you do if you don't have time on your side? -
A Bretton Woods for the 21st Century
Sustainable business practices Magazine ArticleIf you are the leader of a large organization (or only of yourself) who cares about improving the world, here’s a question you should consider: How will you participate in the global solution networks that are increasingly managing to address the world’s problems? A global solution network is a group of independent parties that have […] -
The Myth of Sustainable Fashion
Global Business Digital ArticleDespite high-profile attempts at innovation, the industry has failed to reduce its environmental impact so far. -
The Emerging Capital Market for Nonprofits
Organizational Development Magazine ArticleWhy is it that effective business start-ups frequently grow into corporate giants, but effective new nonprofits rarely reach national scale? Because,... -
A Data Scientist’s Real Job: Storytelling
Social enterprise Digital ArticleCrunching numbers is only half the battle. -
Changing Capitalism, One Organization at a Time
Leadership & Managing People Digital ArticleWe're delighted to announce the winners of the Long-Term Capitalism Challenge, the third leg of the HBR/McKinsey M-Prize for Management Innovation. Reimagining... -
The Untapped Opportunity in Unformed Markets
Social enterprise Digital ArticleMarkets are emerging for social problems. Consider these numbers: $158 billion = size of the low-income health care market $332 billion = size of the low-income housing market $2.90 trillion = size of the low-income global food market And there are other unformed markets that cut across income levels: For example, what’s the size of […] -
The Executive Director of a UN Agency on Running It Like a Business
International business Magazine ArticleCost control and risk management have been crucial. -
Research: The ESG Issues That Matter Most to People
Global Business Digital ArticleWhen evaluating American firms, the public places a significant emphasis on the treatment of workers. -
The Department of Mobility
Costing Magazine ArticleEmployees are constantly in motion—making sales calls or taking service trips; visiting an international office for a few days or relocating there for a few years; soaring across oceans in the corporate jet or heading across town in the company car. Typically, these activities are administered by an assortment of departments and vendors. But we […] -
3 Ways Social Entrepreneurs Can Solve Their Talent Problem
Social enterprise Digital ArticleIt’s the only challenge that gets harder as they scale. -
Don’t Assume the Shoe Fits
Corporate social responsibility Magazine ArticleMost businesspeople will serve on the board of a nonprofit organization at some point. But the governance of nonprofits can differ dramatically from the governance of businesses. Even the best intentions can prove disastrous when new board members fail to understand that their traditional business experience can carry them only so far. -
The Elements of an Effective Cause Marketing Campaign
Sales and marketing Digital ArticleStop thinking “public service announcement.” -
Paying Skilled Workers More Would Create More Skilled Workers
Global Business Digital ArticleNew research on the skills gap. -
Can Industry Survive the Welfare State?
Labor Magazine ArticleTo maintain worldwide competitiveness, the West must adopt strategies achieve a balance between productivity and welfare goals -
Volunteer Programs That Employees Can Get Excited About
Organizational Development Magazine ArticleAcross society, volunteerism has been stagnant or trending slightly downward in recent years. In the corporate world, however, it has been on the rise.... -
Clinton's Proposals on Stock Buybacks Don't Go Far Enough
Global Business Digital ArticleJust ban them.
-
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
Note on Pricing in Nonprofit Organizations
Finance & Accounting Case Study8.95View Details Discuss different approaches to setting prices in a nonprofit organization. Includes a discussion of public and quasi-public goods. -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
Knowledge Management at the World Bank
Leadership & Managing People Case Study8.95View Details This case traces the history and evolution of Knowledge Management at the World Bank. While primarily a financial institution offering customized loans... -
Burning Man: Moving from a For-Profit to a Nonprofit, the Ultimate Act of Gifting
Innovation & Entrepreneurship Case Study8.95View Details This case study focuses on Burning Man as an organization, and how its leadership intentionally moved from a for-profit limited liability corporation... -
Issues in Assessing the Impact of Social Investment: The Local Initiatives Support Corporation (A) (Epilogue)
Innovation & Entrepreneurship Case Study5.00View Details In the early 1980s, The Ford Foundation, among other funders, help create a new type of organization designed to finance the renewal of older, inner city... -
International Needs Canada: Transforming Child Sponsorship
Management Case Study8.95View Details In January 2022, the leaders of the Canadian charity organization International Needs Canada recognized that individual child sponsorship had serious... -
The Pebble Mine (C): Chairman of the Bristol Bay Native Association
Leadership & Managing People Case Study5.00View Details Supplement to case W16178. Alaska's economy had struggled for many years; however, in spring 2014, the Pebble Mine presented an opportunity to revitalize... -
BeautifulCoffee and Fair Trade: Working with Local Farmer Co-operatives in Nepal
Leadership & Managing People Case Study8.95View Details Not long after John, BeautifulCoffee's (BC) newly appointed producer partnership manager, began his evaluation of the business relationship between BC... -
Upwork in 2019
Strategy & Execution Case Study5.00View Details Stephane Kasriel, the CEO of Upwork, the leading platform for freelance labor, updates his progress on how to redesign its business model in 2019. -
Goddard Space Flight Center: Building A Learning Organization (B)
Organizational Development Case Study5.00View Details While reading the Wall Street Journal, Edward Rogers notices an advertisement for a knowledge management architect at the Goddard Space Flight Center... -
21st Century Populism
Finance & Accounting Case Study8.95View Details While the first decade of the 21st century saw a massive financial crisis that led to significant economic downturn, the second decade saw the rise of... -
MP Maintenance: Developing a Marketing Strategy for a Social Enterprise
Sales & Marketing Case Study11.95View Details MP Maintenance was a social enterprise composed of several micro-businesses (landscaping, window cleaning, pressure washing, graffiti removal, litter... -
Daily Table
Sales & Marketing Case Study8.95View Details Daily Table is a case about a grocery chain with two outposts in Boston neighborhoods Dorchester and Roxbury. Its mission is to provide healthy food at... -
Hamilton: An American Musical
Leadership & Managing People Case Study8.95View Details In July 2013, composer, writer, actor and rapper Lin-Manuel Miranda, director Tommy Kail, and producer Jeffrey Seller met to discuss how to launch Hamilton,... -
Retail Sales of Health Insurance: Blue Cross Blue Shield of Florida
Leadership & Managing People Case Study8.95View Details The BCBS of Florida is contemplating whether to enter the consumer-driven health care market and if so, whether to target such groups--and individuals--and... -
Friends of the Children: Innovating and Scaling to Meet the Moment(s)
Strategy & Execution Case Study8.95View Details Friends of the Children was founded by Duncan Campbell in 1991. Campbell grew up in extremely challenging circumstances and wanted to use his good fortune... -
Monsters in the Machine? Tackling the Challenge of Responsible AI
Management Case Study8.95View Details In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public's imagination-becoming... -
The American Repertory Theater
Strategy & Execution Case Study8.95View Details When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T. - also seen spelled as American Repertory Theatre) first started...
-
Industrialization, Globalization, and Labor Markets
Leadership & Managing People Digital ArticleInternational Economics: Understanding the Forces of Globalization for Managers is a 6-chapter book published in 2013 by the Business Expert Press and... -
How Smart Tech Is Transforming Nonprofits
Strategy & Execution Digital ArticleAutomation and AI can free up staff in fundraising, communications, finance, and service delivery efforts. -
The Happiest People Pursue the Most Difficult Problems
Motivating people Digital ArticleThey’re a reminder that mastery, membership, and meaning are the best motivators. -
The Real Reason the German Labor Market Is Booming
National competitiveness Digital ArticleIt’s a resurgence other countries should understand before copying. -
Dealing with a Changing Environment: Fundacion Peruana para la Conservacion de la Naturaleza (A) and (B), Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for HKS199 and HKS164. -
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
Note on Pricing in Nonprofit Organizations
Finance & Accounting Case Study8.95View Details Discuss different approaches to setting prices in a nonprofit organization. Includes a discussion of public and quasi-public goods. -
A Manager's Role in Triple Bottom Line: Global Compact and Responsible Value Creation
Innovation & Entrepreneurship Digital ArticleSustainable development-organizing an organization in a way that it can function in the long term-began gaining global attention in 1983 when the United... -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
A Fast Track to Building Trust
Management VideoYou can't establish credibility without building trust, but trust takes time to develop. What can you do if you don't have time on your side?