Employee engagement

This case concerns the efforts of a multigenerational family business to leverage and benefit from the board on key related issues: succession of the...

In October 2014, Hari Krishna Exports, a US$975 million Indian diamond manufacturing company, made international news when it gave 1,268 employees a generous...

In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative....

Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more...

WestJet Airlines had achieved a lot. The airline had taken to the skies only 13 years earlier, with three airplanes flying to five destinations. Now,...

Life's too short to be unhappy at work. "I'm working harder than I ever have, and I don't know if it's worth it anymore." If you're a manager or leader,...

Be the boss people want to work for. Being a manager is no easy task. You must set and meet team goals that match business objectives while also ensuring...

First National Bank (FNB), one of South Africa's "Big Four" banks, has, under the stewardship of its CEO, invested in a strategy of innovation to grow...

In an ideal world, our work lives would be completely fulfilling and intrinsically motivating. But what if you're stuck in a job and your heart isn't...

We crafted the case study "Software Acquisition for Employee Engagement at Pilot Mountain Research " for use in Business Marketing, Buyer Behavior, or...

Centric Cleveland was a business unit of Centric Consulting, a full-service management consulting and technology solutions firm. The firm had been founded...

A deeply human account of how our relationship with work has changed and a guide for leaders who want to make things right--from the author of "The Burnout...

The co-founder of a geological consulting start-up was taking an unconventional approach to employee motivation by using non-salary enticements (e.g....

Ten years ago, two INSEAD professors broke ground by introducing "blue ocean strategy," a new model for discovering uncontested markets that are ripe...

Invest in your most valuable resource: your people. Top talent is hard to come by. And seeing your stars walk out the door is painful--and expensive....

In 2016, India witnessed an intense war for talent acquisition in consulting when Deloitte Touche Tohmatsu India LLP (Deloitte) poached 20 partners and...

After the onset of the COVID-19 pandemic in March 2020, companies around the world built and refined models of working in both fully remote and hybrid...

Excellence in Internal Communication Management is a 10-chapter book published by Business Expert Press in 2017 and written by Rita Linjuan Men, Associate...

Jim Whitehurst, CEO of Red Hat, explains how to inspire, motivate, and empower people at all levels to act with accountability.

Is it possible that games do a better job than sophisticated corporations in creating a purposeful environment where action is imbued with meaning as...

The traditional corporate ladder is giving way to a new kind of organizational structure-the corporate lattice-in which success is no longer defined as...

Human resources departments develop programs and policies that contribute to organizational culture, but managers like you are the single biggest influence...

Employees who feel genuine care from their colleagues are less exhausted, more present, better teammates, and more satisfied.

We all need to get paid. But the evidence suggests it undermines our intrinsic motivations.

This case concerns the efforts of a multigenerational family business to leverage and benefit from the board on key related issues: succession of the...

Millions of people are struggling at work. Some are in the wrong jobs. Others feel no connection to their colleagues or engagement with their tasks. The...

Just because something is tedious doesn't mean it's not important.