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Why Good Accountants Do Bad Audits (HBR OnPoint Enhanced Edition)
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Rate Yourself as a Client
Technology & Operations Magazine ArticleThe talent for making good use of professional advisors ranks as one of the most necessary skills for an executive. Certain types of client attitude and... -
Will She Fit In? (HBR Case Study)
Leadership & Managing People Magazine ArticleSusan Carter, a partner at a prestigious strategy consulting firm, is caught in a dilemma she never expected: her firm's most important client has made... -
Case of the Stymied Strategist
Strategy & Execution Magazine ArticleWhat happens when a management group turns its attention to strategic planning? Is such planning worth the unusual demands it places on management? Why... -
Leading Change from the Top Line: The HBR Interview
Organizational Development Magazine ArticleMost CEOs who specialize in turning around struggling companies focus on costs. But for Fred Hassan, chairman and CEO of Schering-Plough, the primary... -
A Consultant's Guide to Difficult Client Feedback
Communication Digital ArticleGet it right and you win more work; get it wrong and the relationship is over. -
It's Time to Retire Retirement
Organizational Development Magazine ArticleCompanies have focused so much on downsizing to contain costs that they've largely neglected a looming threat to their competitiveness: a severe shortage... -
Why Managers and HR Don't Get Along
Leadership & Managing People Digital ArticleAnd what both can do to fix it. -
The Danger of Innovation by the Numbers, Continued
Innovation & Leadership Digital ArticleLast week, I wrote about the dangers of overly relying on quantitative market research when developing innovation opportunities. A tendency to seek "safety... -
Start Networking with People Outside Your Industry
Leadership & Managing People Digital ArticleHow to expand your professional circle. -
Can a Consultant Become a Manager, or a President?
Leadership & Managing People Digital ArticleHere in the United States, the presidential election cycle gives us the opportunity to publicly discuss the characteristics of good leaders. Running a... -
Analysis Group's CEO on Managing with Soft Metrics
Leadership & Managing People Magazine ArticleBefore she joined Analysis Group, the author worked at a small economic consulting firm that--like most other firms in the industry--closely tracked and... -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
Taking the Bias Out of Bean Counting
Finance & Accounting Magazine ArticleProposed changes by the SEC will reduce the accounting profession's conflicts of interest arising from consulting. But auditors can never be truly independent... -
How to Lead Your Fellow Rainmakers
Leadership & Managing People Magazine ArticleIn most corporate settings, leaders are expected to inspire and direct employees--leading is something they do to followers. But in professional service... -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Winning the Talent War for Women: Sometimes It Takes a Revolution
Organizational Development Magazine ArticleIn 1991, Deloitte & Touche got a wake-up call about its efforts to retain women professionals. While it was recruiting almost as many women as men, the... -
When Professionals Have to Manage
Technology & Operations Magazine ArticleA professional firm cannot exist without its specialists - accountants, lawyers, consultants, bankers, and so on - who generate client services. But how... -
Why Good Accountants Do Bad Audits
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law...
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innogy Consulting GmbH: Competing Away From Home
Strategy & Execution Case Study8.95View Details In 2016, the managing director of innogy Consulting GmbH (iCon), an international strategic consulting firm based in Germany, had many reasons to be delighted.... -
Schuberg Philis: From Success to Significance
Management Case Study15.05View Details The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path... -
The Paris Opera Hotel
Innovation & Entrepreneurship Case Study12.00View Details Real estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company. -
Siebel Systems: Anatomy of a Sale, Part 1
Sales & Marketing Case Study8.95View Details How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly.... -
The LEGO Group: Publish or Protect?
Technology & Operations Case Study14.00View Details Senior managers at the LEGO Group are faced with a quandary: Should they patent inventions coming out of their manufacturing process development work,... -
Exit Strategy (C)
Leadership & Managing People Case Study5.00View Details Supplements the (B) case. -
Intel: Strategic Decisions in Locating a New Assembly and Test Plant (B)
Strategy & Execution Case Study5.00View Details In February 2006, Intel has selected the location for its new assembly and test plant. This case discusses why this location was chosen from the list... -
Monitor Co.: Personal Leadership on Diversity
Leadership & Managing People Case Study6.95View Details Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences... -
Marco Marketing Consultants: Re-evaluation of the Competitive Strategy
Strategy & Execution Case Study9.95View Details Marco Marketing Consultants was a company based in Argentina with activities in several Latin American countries (Argentina, Brazil, Chile, Colombia,... -
Vipp A/S
Strategy & Execution Case Study8.95View Details Rapidly growing Vipp sells highly differentiated (and expensive) "designer" versions of a product that most buyers think about in purely functional terms:... -
Infosys Limited: Governance Imbroglio
Strategy & Execution Case Study8.95View Details This case provides a platform to discuss the role of the board in the governance of a corporation. Extant discourse on the role of the board is largely... -
VMware and the Public Cloud
Strategy & Execution Case Study8.95View Details In 2015, VMware, a pioneer in server and network virtualization and a member of parent company EMC's "federation" of companies, had set its sights on... -
When is Pricing Unethical? Pharmaceuticals, Rideshares, Soft Drinks, and Travel
Sales & Marketing Case Study8.95View Details This case provides many different examples of pricing with ethical concerns that are spread across two common pricing contexts-value pricing and dynamic... -
Jamcracker
Technology & Operations Case Study8.95View Details Jamcracker, a well-financed, young company is attempting to transform how IT services are delivered during a period of high-tech pessimism. Jamcracker... -
Bain & Co., Inc.: Making Partner
Technology & Operations Case Study8.95View Details In June 1998, Bain's compensation and policy committee meets to review candidates for elevation to partnership. The case presents the profiles of four... -
Microsoft Server & Tools
Technology & Operations Case Study8.95View Details In 2011, Microsoft's Server & Tools Business (STB) was large, fast growing and highly profitable on the strength of traditional packaged product lines... -
Lockheed Martin and Leidos Holdings: A Reverse Morris What?
Finance & Accounting Case Study8.95View Details This case is from the point of view of Peter Clarke, Vice President of Mergers and Acquisitions for Lockheed Martin's Information Systems and Global solutions... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study8.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan
Global Business Case Study8.95View Details Explores the challenges of female entrepreneurship in Afghanistan through the case of Kemeli Sediqi, who built a business under the Taliban, and founded... -
Software Associates
Finance & Accounting Case Study8.95View Details The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial...
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Eico: Designed in China, Teaching Note
Leadership & Managing People Digital ArticleTeaching note for case IN1486. -
innogy Consulting GmbH: Competing Away From Home
Strategy & Execution Case Study8.95View Details In 2016, the managing director of innogy Consulting GmbH (iCon), an international strategic consulting firm based in Germany, had many reasons to be delighted.... -
Schuberg Philis: From Success to Significance
Management Case Study15.05View Details The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path... -
How Diversity Can Boost Board Effectiveness
Management Digital ArticleThe authors propose a framework for more effective board governance related to inclusion practices: the CARE (Composition, Activation, Review & Report,... -
The Paris Opera Hotel
Innovation & Entrepreneurship Case Study12.00View Details Real estate investor Javier Faus invests in a luxury hotel development in central Paris, and must select a management company. -
Siebel Systems: Anatomy of a Sale, Part 1
Sales & Marketing Case Study8.95View Details How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly.... -
The LEGO Group: Publish or Protect?
Technology & Operations Case Study14.00View Details Senior managers at the LEGO Group are faced with a quandary: Should they patent inventions coming out of their manufacturing process development work,... -
Instructors' Guide to the Professional Services Course
Leadership & Managing People Digital ArticleModule Note to (9-905-046). -
Why Good Accountants Do Bad Audits (HBR OnPoint Enhanced Edition)
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Exit Strategy (C)
Leadership & Managing People Case Study5.00View Details Supplements the (B) case.