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Hard Work of Being a Soft Manager (HBR Classic)
Leadership & Managing People Magazine ArticleSoft management does not mean weak management, says William Peace in this 1991 article. It means candor, openness, and vulnerability, but it also means... -
Gilded and Gelded: Hard-Won Lessons from the PR Wars
Business communication Magazine ArticleA wounded-but-wiser AT&T veteran recounts how one of the world’s biggest and best-known companies became one of its most battered—and explains how others can avoid that fate. -
The Right Way to Close an Operation
Crisis management Magazine ArticleIt pays to go the extra mile for employees, customers, and suppliers. -
Halting the Exodus After a Layoff
Organizational Development Magazine ArticleA new study shows that downsizing often prompts demoralized survivors to quit, which hinders efficiency and costs companies money. To add insult to irony,... -
Hollow Ring of the Productivity Revival
Global Business Magazine ArticleThe U.S. economy has been on the upswing for more than four years. Inflation is low, corporate profits are up, and the stock market has risen beyond anyone's... -
When Lean Isn't Mean
Organizational Development Magazine ArticleThe trend is to downsize corporate headquarters--but sometimes a bigger HQ is better. -
What Can CEOs Do for Displaced Workers?
Human resource management Magazine ArticleIn 1978, before restructuring was a common boardroom term, Jewel sold its Turn-Style discount department store business to the May Department Store Company. Because May could not immediately use many of the Turn-Style stores outside metropolitan Chicago, Jewel closed them. This meant that almost 3,000 full-and part-time employees were no longer needed. We in Jewel’s […] -
How "Neutral" Layoffs Disproportionately Affect Women and Minorities
Organizational Development Digital ArticleResearch on downsizing, gender, and race. -
Minority Women Report Downsizing Their Ambitions Because of Bias
Global Business Digital ArticleAnd it's hurting the companies they work for. -
The Layoff (HBR Case Study and Commentary)
Organizational Development Magazine ArticleAstrigo is in trouble. The home improvement chain has missed its earnings forecast badly and sales are falling. A 10% reduction in staff looks like the... -
Moving Upward in a Downturn
Strategy & Execution Magazine ArticleDrawing on extensive research of Fortune 500 companies that have lived through industry downturns and economic recessions over the past two decades, Darrell... -
How to Protect Your Job in a Recession
Leadership & Managing People Magazine ArticleAs the economy softens, corporate downsizing appears almost inevitable. Don't panic yet, though. While layoff decisions might seem beyond your control,... -
Helping Employees Navigate the Future
When implementing a major organizational decision, empower your employees through effective communication. -
Prepare Your Workforce for the Automation Age
Strategy & Execution Digital ArticleThe transition is coming sooner than you think. -
The Gentleman's "Three" (HBR Case Study)
Leadership & Managing People Magazine ArticleHow do you reduce headcount when almost everyone gets the same scores on performance reviews? HR vice president Nils Ekdahl confronts that question at... -
The Hidden Risk in Cutting Retail Payroll
Downsizing Magazine ArticleManagers of big retail stores have an opportunity to boost profits by maintaining or increasing staffing levels even when sales are slipping. That idea will probably sound strange to store managers, who tend to cut staff hours if there’s a dip in sales. Such cuts make perfect sense to the companies’ executives, given that big […] -
Look Before You Lay Off
Organizational Development Magazine ArticleConventional wisdom says that layoffs are a necessary evil during economic downturns, but new research shows that shareholders tend to punish companies... -
Case of the Downsizing Decision
Leadership & Managing People Magazine ArticleA division manager must decide whether to fight 11% across-the-board personnel cuts or, if he is to go along with the decision, how to implement the layoffs... -
Downsizing Lost Its Bad Rap
Organizational Development Magazine ArticleBig companies used to take a big reputational hit over layoffs. That's no longer the case, according to a recent study. -
The Gentleman's "Three" (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleHow do you reduce headcount when almost everyone gets the same scores on performance reviews? HR vice president Nils Ekdahl confronts that question at...
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Sun Hydraulics Corp. (C)
Organizational Development Case Study5.00View Details Provides a follow-up to the (A) and (B) (Condensed) case. Brings events up to date from 1985-1991. Bob Koski, Sun's CEO, has now taken on a new #2 heir... -
The Human Equation: Building Profits by Putting People First
40.00View Details Pfeffer takes on widely held beliefs that he contends are massively destructive to employment relationships and organizational performance. For example,... -
Webster Industries (A)
Organizational Development Case Study6.95View Details The manufacturing manager of Webster's largest division is told to cut his managerial payroll by 15%. Provides company background data and a description... -
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (A)
Organizational Development Case Study8.95View Details Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in... -
WeaveTech: High Performance Change
Leadership & Managing People Case Study8.95View Details WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military.... -
Ericsson: Leading in Times of Change
Leadership & Managing People Case Study8.95View Details After its dramatic corporate turnaround, the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company... -
FAG Kugelfischer - A German Restructuring
Finance & Accounting Case Study8.95View Details A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices,... -
HBR's 10 Must Reads on Managing in a Downturn, Expanded Edition (with bonus article "Preparing Your Business for a Post-Pandemic World' by Carsten Lund Pedersen and Thomas Ritter)
24.95View Details How do the most resilient companies survive--and even thrive--during a slowdown? If you read nothing else on surviving a tough economy and coming back... -
Daktronics (C): Downsizing a Billion Dollar Dream
Leadership & Managing People Case Study5.00View Details This case focuses on the necessity of developing a human resource strategy for downsizing Daktronics, Inc., a company that was founded in 1968 in Brookings,... -
Sun Hydraulics: Leading in Tough Times (A) (Abridged)
Organizational Development Case Study8.95View Details Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to... -
HBR's 10 Must Reads on Managing in a Downturn (with bonus article "Reigniting Growth" By Chris Zook and James Allen)
How do the most resilient companies survive--and even thrive--during a slowdown? If you read nothing else on preparing for a tough economy and coming... -
Navistar International
Finance & Accounting Case Study8.95View Details As a consequence of laying off half its workforce in a massive downsizing program, the company--a large manufacturer of medium and heavy trucks--struggles... -
The Aberdeen Experiment
Organizational Development Case Study8.95View Details This updated version of the popular "FMC Aberdeen" case describes the unique history and management of a startup plant, now owned by BAE Systems, that... -
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Vector (B): Labour Negotiations at Maxime Platform
Strategy & Execution Case Study5.00View Details Case B covers the period between May and October 2001. It describes the change and effects of a new leadership style on the negotiation process. It shows... -
LiuGong: Integration Challenges in Poland (A)
Organizational Development Case Study8.95View Details This case series tells a story of post-merger integration, depicting a string of challenges faced by Guangxi LiuGong Machinery Co., Ltd. during its cross-border... -
Nokia's Bridge Program: Redesigning Layoffs (A)
Sales & Marketing Case Study8.95View Details "Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had... -
Dreyer's Grand Ice Cream (A)
Organizational Development Case Study8.95View Details In June 1998, the senior management team at Dreyer's Grand Ice Cream faced a number of internal and external difficulties that were some of the most challenging... -
Honeywell and the Great Recession (A)
Leadership & Managing People Case Study14.00View Details CEO Dave Cote spent six years turning around an ailing Honeywell and in 2008 Cote and his team face a new challenge: how to respond to the Great Recession....
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Hard Work of Being a Soft Manager (HBR Classic)
Leadership & Managing People Magazine ArticleSoft management does not mean weak management, says William Peace in this 1991 article. It means candor, openness, and vulnerability, but it also means... -
Sun Hydraulics Corp. (C)
Organizational Development Case Study5.00View Details Provides a follow-up to the (A) and (B) (Condensed) case. Brings events up to date from 1985-1991. Bob Koski, Sun's CEO, has now taken on a new #2 heir... -
Gilded and Gelded: Hard-Won Lessons from the PR Wars
Business communication Magazine ArticleA wounded-but-wiser AT&T veteran recounts how one of the world’s biggest and best-known companies became one of its most battered—and explains how others can avoid that fate. -
The Right Way to Close an Operation
Crisis management Magazine ArticleIt pays to go the extra mile for employees, customers, and suppliers. -
Winning the Transformation Battle at the Defense Finance and Accounting Service
Finance & Accounting Other Article9.50View Details For the past several years, the world's largest finance and accounting organization--the U.S. Defense Financing and Accounting Service (DFAS)--has faced... -
Halting the Exodus After a Layoff
Organizational Development Magazine ArticleA new study shows that downsizing often prompts demoralized survivors to quit, which hinders efficiency and costs companies money. To add insult to irony,... -
Hollow Ring of the Productivity Revival
Global Business Magazine ArticleThe U.S. economy has been on the upswing for more than four years. Inflation is low, corporate profits are up, and the stock market has risen beyond anyone's... -
When Lean Isn't Mean
Organizational Development Magazine ArticleThe trend is to downsize corporate headquarters--but sometimes a bigger HQ is better. -
What Can CEOs Do for Displaced Workers?
Human resource management Magazine ArticleIn 1978, before restructuring was a common boardroom term, Jewel sold its Turn-Style discount department store business to the May Department Store Company. Because May could not immediately use many of the Turn-Style stores outside metropolitan Chicago, Jewel closed them. This meant that almost 3,000 full-and part-time employees were no longer needed. We in Jewel’s […]