Aerospace sector

Author’s note: Alistair Hanna, Michael Reopel, and Stuart Flack, all of McKinsey & Company, contributed to this article. The U.S. defense industry is struggling to reorganize itself for growth, if not for survival. The disappearance of the communist threat and the desperate need to revive the U.S. economy have taken the defense industry for a […]

Successful executives who cut their teeth in stable industries or in developed countries often stumble when they face more volatile markets. They falter,...

The void beyond Earth has become an exciting frontier for entrepreneurial ventures. SpaceX, Blue Origin, and scads of other companies are pursuing commercial...

Despite the enormous time and energy that goes into strategy development, many companies have little to show for their efforts. Indeed, research by the...

For the most part, managers looking to cure their organizational ills rely on obsolete knowledge they picked up in school, long-standing but never proven...

Canadian Jet just launched a social media contest: The traveler who posts the most creative tweet using the hashtag #CanJetLuxury will win two round-trip...

The first American woman astronaut in space and the founder of Sally Ride Science on becoming an astronaut and role model, collaborating in tight quarters,...

NASA's fabled Faster, Better, Cheaper initiative sped up the agency's spacecraft development. But when missions began to fail, it was faulty organizational...

It learned to embrace open innovation, agility, and collaboration.

Even as loyalty programs are launched left and right, many are being scuttled. How can that be? These days, everyone knows that an old customer retained...

Ask most managers what gets in the way of their success, and you'll hear the familiar litany of complaints: Not enough time. Limited resources. No clear...

Ash Carter on why it takes a strong communication plan and a transparent culture.

The sky is no longer the limit for what the innovative Indian mind can achieve. Or so I thought on April 28, as I witnessed with awe and pride India's...

Singapore Airlines is widely regarded as an exemplar of excellence in an industry whose service standards are tumbling. What's not so well known is that...

Board practices for monitoring technology investments vary widely and often wildly. As technology’s cost, complexity, and consequences grow, directors need a framework to develop IT policies that fit the companies they oversee.

Yes, it's nice when a leader is charismatic and confident. And a great resume can tell you a lot about a person's knowledge and experience. But such assets...

Usually when companies merge, they get right to work on rebranding. In the case of airlines, the combined entity’s new logo quickly finds its way onto repainted planes, restyled uniforms, and fresh airport signage. But after Avianca and TACA merged—each with its own rich heritage, culture, and business—we took our time. In fact, we waited […]

Six ways to get started.

The aerospace giant shifted its headquarters from Seattle to Chicago in record time. The leader of the effort tells how.

Companies have poured enormous amounts of money into customer relationship management, but in many cases the investment hasn't really paid off. That's...