When Apple fanatics lined up to get the new iPhone in 2011, the New York Times published an op-ed titled “You Love Your iPhone. Literally.” It described an unpublished experiment in which the author scanned the brains of 16 people as they heard and watched audio and video of ringing or vibrating iPhones. The scans showed activity in the insular cortex—an area that activates when someone experiences love. “Subjects’ brains responded…as they would respond to the presence or proximity of a girlfriend, boyfriend, or family member,” the author wrote. “They loved their iPhones.”
Your Brain at Work
Reprint: R1307J
Recently, technological advances have led neuroscientists to develop a new and more sophisticated framework. It shifts the focus of study from the activity of specific brain regions to how networks of brain regions activate in concurrent patterns. In this article, two experts in brain science explain important discoveries that have been made about four key networks: the default network, which is engaged in introspection and in imagining a different time, place, or reality; the reward network, which activates in response to pleasure; the affect network, which plays a central role in emotions; and the control network, which is involved in understanding consequences, impulse control, and selective attention.
These discoveries hold major implications for managers. In particular, they shed light on:
- the best way to generate “Eureka!” thinking
- what motivates employees
- whether you should trust your gut and listen to your emotions in decision making
- the opportunities and pitfalls of multitasking
These insights are just the beginning, say the authors, who believe that a hugely productive dialogue between neuroscience and business will develop as more findings emerge.