Eighteen months into the Covid-19 pandemic, U.S. aviation has finally started to rebound — but the industry that has emerged is different than the industry that was essentially forced into a coma in the first months of the pandemic. A year after their first interview on the state of aviation, Harvard Business Review sat down to discuss the challenges (and opportunities) facing the industry with Jon Ostrower, the editor-in-chief of The Air Current, Courtney Miller, managing director of analysis for The Air Current, and Dan McKone and Alan Lewis, two Boston-based managing directors at L.E.K. Consulting who have experience advising major airlines.
Where Does the Airline Industry Go from Here?
Eighteen months into the pandemic, a panel of experts discuss what’s changed, whether the bailouts were misspent, and if business travel is ever coming back.
October 06, 2021
Ina Fassbender/AFP via Getty Images
Summary.
How have airlines fared during the Covid pandemic? Who will be the winners and losers in the industry shakeup? How is the passenger experience different now that flying is back? Four industry observers discuss their predictions with Harvard Business Review.