C-suite executives talk a lot about how they’re managing uncertainty. “We’re being prudent and mitigating risks,” they say. They describe the strategic choices they’re making to strengthen the organization’s resilience and ability to win. At a personal level, they work on toning down their perfectionist tendencies and avoiding unhelpful simplifications.
When Discussing Uncertainty, Highlight Opportunities for Your Employees
Strategies to empower people instead of increasing their anxiety.
December 12, 2023
Summary.
All the recent talk of uncertainty can leave employees feeling anxious, both about their current position and prospects. They may become reactive, defensive, and inward-looking, as if to insulate themselves from the effects of the uncertainty. Asking them to be resilient, flexible, and committed, as many leaders do, can create additional pressure and make things worse. What does it take for executives to manage uncertainty in a way that’s empowering to employees, rather than anxiety inducing? The author offers four strategies to help you frame uncertainty positively to encourage people to seize the opportunities it brings.
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New!
HBR Learning
Strategy Planning and Execution Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to develop a winning strategy—and put it to work.