Have you ever heard the expression: “The right hand doesn’t know what the left hand is doing”? I thought of this phrase recently when I got caught in a construction bottleneck on the Whitestone Bridge. It wasn’t that construction was unusual (if you’ve ever driven in the New York area you know what I mean); it was that the construction was initiated during two of the busiest traffic weeks of the year. In addition, the US Open Tennis Tournament, various baseball events, and people driving to the airport for end-of-summer travel were making the area around the Whitestone Bridge even more congested than usual. I wondered why these repairs hadn’t been done earlier in the summer or later in the fall. And if not, couldn’t there have been other contingencies (e.g. re-routing or police facilitation) to better manage the flow?
The Three Cs of Simplicity
Have you ever heard the expression: “The right hand doesn’t know what the left hand is doing”? I thought of this phrase recently when I got caught in a construction bottleneck on the Whitestone Bridge. It wasn’t that construction was unusual (if you’ve ever driven in the New York area you know what I mean); […]
September 23, 2009
New!
HBR Learning
Writing Skills Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Capture your audience's attention with smarter emails, Slacks, memos, and reports.
Learn More & See All Courses
New!
HBR Learning
Writing Skills Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Writing Skills. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Capture your audience's attention with smarter emails, Slacks, memos, and reports.