Were you among the hundreds of thousands of passengers recently stranded when American Airlines grounded more than 3,000 flights in less than a week? If yes, I can tell you who to credit, yes, credit — Bobby Boutris and Douglas Peters.
The Airline Industry’s Whistleblowers
Were you among the hundreds of thousands of passengers recently stranded when American Airlines grounded more than 3,000 flights in less than a week? If yes, I can tell you who to credit, yes, credit — Bobby Boutris and Douglas Peters. Never heard of them? Well, you should have, for they have done no less […]
April 21, 2008