-
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
5 Basic Needs of Virtual Workforces
Leadership & Managing People Digital ArticleAnd the tools to satisfy them. -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
How to Create an Open Organization
Jim Whitehurst, CEO of Red Hat, explains how to inspire, motivate, and empower people at all levels to act with accountability. -
How to Help Your Team with Burnout When You're Burned Out Yourself
Leadership & Managing People Best PracticeTackle the problem as a group. -
Global Team Leaders Must Deliberately Create "Moments"
Leadership & Managing People Digital ArticleGlobal teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and... -
5 Tips for New Team Leaders
Leading teams Digital ArticleOvercommunicate, for a start. -
Finding the Right Balance - and Flexibility - in Your Leadership Style
Leadership & Managing People Digital ArticleToday's leaders need to cultivate a range of approaches, rather than a fixed style. -
Why the Celtics Won–Lessons from Auerbach to “Ubuntu”
Leading teams Digital ArticleBoston is bathed in green now that the Celtics have secured their 17th World Championship banner after a 22-year drought. I had the great fortune to attend Game 6 and cheer on this likeable team, as three spectacular performers (Paul Pierce, Kevin Garnett, and Ray Allen) coalesced to do together what none of them had […] -
3 Ways to Help Your Team Recover from Disruption
Collaboration and teams Digital ArticleLessons on adaptability from emergency response teams. -
Coaching My Virtual Team
Learn how to be "present"-even if you're not in the same location. -
Why Some Teams Succeed (and So Many Don’t)
Leading teams Digital ArticleThe key is how they’re managed—and whether your company really supports teamwork. -
Should This Team Be Saved? (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleAs far as anyone could tell, Vigor Skin Care's star was rising, mostly on the strength of Ageless Vigor, its new line of enriched skin cleansers and cosmetics.... -
To Make Virtual Teams Succeed, Pick the Right Players
Leadership & Managing People Digital ArticleSize, skills, and structure help determine a group's success. -
How GE Teaches Teams to Lead Change
Organizational Development Magazine ArticleIn 2006, General Electric launched its Leadership, Innovation, and Growth (LIG) program to support CEO Jeffrey Immelt's priority of achieving corporate... -
Team Camaraderie: Can You Have Too Much?
Leadership & Managing People Digital ArticleFostering closer relationships can help boost performance. But too much affiliation can drag you down. by Judith A. Ross -
Manage Your Team's "Dissensus"
Leadership & Managing People Digital ArticleHave you ever been in a team meeting and wondered something like, "Why did the boss gave Jamie that assignment? I think Susan is a better match for the... -
Getting 360-Degree Feedback Right
Motivating people Magazine Article360-degree feedback is all the rage in companies big and small. But it is frequently bureaucratic, politically charged, and agonizing. The good news is that by understanding four paradoxes inherent to peer appraisal, managers can take some of the pain out of the process—and get better results in. -
Breaking the Functional Mind-Set in Process Organizations
Organizational Development Magazine ArticleThousands of businesses have reengineered work to focus employees on processes that clearly provide value to customers. They have done away with their...
-
How to Make Peace with a Company Decision You Don’t Like
Leading teams Digital ArticleEight prompts to work through your emotions and implement a plan you disagree with. -
How Curiosity Can Make Your Meetings — and Team — Better
Meeting management Digital ArticleAsking questions helps a group become invested in a shared outcome rather than individual agendas. -
3 Reasons Why Every Department Needs Its Own Strategy
Corporate strategy Digital ArticleDepartments need to be able to define their own approach to achieving the company’s collective goals. -
Can You Defuse an Emotional Response to Feedback?
Management VideoReady to give handling emotional responses a try? Navigate a tricky feedback conversation by putting yourself in Simon's position and deciding how best... -
How High-Performing Teams Build Trust
Collaboration and teams Digital ArticleA survey of 1,000 workers identified five behaviors. -
Research: The Growing Inequality of Who Gets to Work from Home
Hybrid work Digital ArticleAn analysis of online job postings found that remote-work opportunities increasingly skew toward the highly paid and highly educated. -
What Innovators Who Create New Markets Do Differently
Business history Digital ArticleThree mindsets that lead to “nondisruptive creation.” -
Our Favorite Management Tips About Showing Gratitude at Work
Leadership and managing people Digital ArticleCelebrating your team can be powerful and motivating. -
Developing a Successful Business Strategy in China
Leading teams Digital ArticleCompanies are facing a number of difficult decisions, made tougher by difficult geopolitics and a lack of visibility on the ground. -
3 Strategies to Promote Healthy Working Relationships
Employee engagement Digital ArticleOrganizations can — and should — help their employees make personal connections. -
Research: How Creative Collaboration Can Strengthen Relationships
Creativity Digital ArticleIt can reduce rudeness and make people feel more connected — but only under certain conditions. -
Project Managers, Focus on Outcomes — Not Deliverables
Leading teams Digital ArticleShift the focus from what you’re building to why you’re building it. -
4 Phrases That Build a Culture of Curiosity
Collaboration and teams Digital ArticleUse them to create deeper connections on your team. -
Reimagine Your Managerial Pipeline
Developing employees Magazine ArticleStart by letting people nominate themselves for consideration. -
Keep Your Team Motivated When a Project Goes Off the Rails
Collaboration and teams Digital ArticleSix strategies to help get it back on track. -
How Project Managers Can Better Navigate Setbacks
Project management Digital ArticleStart by understanding how our brains process the experience. -
The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully. -
Do You Manage Too Many People?
Leadership and managing people Digital ArticleWhat to do when you’re stretched too thin. -
Managing a Project? Formalize Your Follow-Up Process.
Project management Digital ArticleConsistent follow-up is what makes projects run as smoothly, efficiently, and effectively as possible. -
Is Your Team Overworking But Underperforming?
Continuous learning Digital ArticleFive ways to get back on track.
-
WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Note on Building and Leading Your Senior Team
Leadership & Managing People Case Study8.95View Details As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance.... -
RBC: Transforming Transformation (A)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Ron Johnson: Retail at Target, Apple, and J.C. Penney
Sales & Marketing Case Study15.05View Details In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected... -
HBR Guide to Managing Strategic Initiatives
Strategy & Execution Book21.95View Details Put strategy into action. Managing a successful strategic initiative may be the key to transforming your company--and propelling your career forward.... -
Doing Deals and Leading Teams at XAF Partners
Finance & Accounting Case Study8.95View Details Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging... -
Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo
Sales & Marketing Case Study8.95View Details In October 2019, National Basketball Association (NBA) team the Milwaukee Bucks are about to tip off their first home game in the 2019-2020 NBA season.... -
Mobil USM&R (A1)
Finance & Accounting Case Study1.00View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Dylan Pierce at Peninsula Industries
Organizational Development Case Study8.95View Details Peninsula Industries' U.S. country manager, Peter Lee, has a problem-his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean... -
Negotiating a New Agreement (D): Mike Donaldson-Safety, Blue Mountain Goats
Organizational Development Case Study5.00View Details Supplement for product W21390. -
Echoing Green
Organizational Development Case Study8.95View Details This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program... -
Hybrid Workplace: The Insights You Need from Harvard Business Review
Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,... -
Product Development Fundamentals
Technology & Operations Case Study8.95View Details This note introduces key managerial issues in new product development. It describes the product development funnel and alternative approaches to structuring... -
Integrated Project Delivery at Autodesk, Inc (C)
Technology & Operations Case Study5.00View Details Describes Autodesk's engagement in Integrated Project Delivery-a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost,... -
Achieve More of What Matters as a Team
How can you increase your team's productivity without causing burnout? Learn tips for prioritizing work, simplifying processes, right-sizing your team,... -
There Is an I in Team: What Elite Athletes and Coaches Really Know About High Performance
30.00View Details Why is it so hard to get teams to perform up to their potential? How can people work more effectively together on teams? Why does conflict happen even... -
HBR's 10 Must Reads for Executive Teams (with bonus article "Leadership That Gets Results" By Daniel Goleman)
Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Adam Baxter Co./Local 190: 1978 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Lisa Thomas at LaMont Engineering
Organizational Development Case Study8.95View Details The case details the challenges faced by Lisa Thomas of LaMont Engineering after the company is acquired by Munday Consultants, Inc. Thomas, who supported... -
Negotiating a New Agreement (E): Marcus Tatum-Owner of the San Antonio Sharks
Organizational Development Case Study5.00View Details Supplement for product W21390.
-
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Harvard Management Update, September 2001, Volume 6, Number 9
Leadership & Managing People Other Article10.95View Details Includes these articles: "How to Ruin a Merger: Five People-Management Pitfalls to Avoid," "A Quick-Hit Approach to Cost Savings," "The 10 Commandments... -
Note on Building and Leading Your Senior Team
Leadership & Managing People Case Study8.95View Details As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance.... -
5 Basic Needs of Virtual Workforces
Leadership & Managing People Digital ArticleAnd the tools to satisfy them. -
Tension in Teams
Leadership & Managing People Other Article4.50View Details Conflict within teams is inevitable. And that's a good thing, because conflict is essential to the creative collaboration that is a team's raison d'tre.... -
RBC: Transforming Transformation (A)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
Ron Johnson: Retail at Target, Apple, and J.C. Penney
Sales & Marketing Case Study15.05View Details In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected... -
HBR Guide to Managing Strategic Initiatives
Strategy & Execution Book21.95View Details Put strategy into action. Managing a successful strategic initiative may be the key to transforming your company--and propelling your career forward....
