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Why Good Companies Go Bad
Organizational culture Magazine ArticleWhen business conditions change, the most successful companies are often the slowest to adapt. To avoid being left behind, executives must understand the true sources of corporate inertia. -
Getting Real About Virtual Commerce
Competitive strategy Magazine ArticleA second generation of electronic commerce is emerging, one that will be shaped more by strategy than by experimentation. The battle for competitive advantage will be waged along three dimensions: reach, affiliation, and richness. -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
Government Health Care: Like the Postal Service?
Health and behavioral science Digital ArticleBuried in the news reports of the past two weeks, with hardly any fanfare or attention, was a report by the U.S. Postal Service (USPS) that it lost $3.8 billion in fiscal year 2009. This was despite reducing expenses by $6 billion, eliminating 40,000 jobs, and reducing payments for retiree health benefits by $4 billion. […] -
Why Conflicting Ideas Can Make Your Strategy Stronger
Strategy & Execution Digital ArticleIn a volatile world, think of your strategy as a portfolio of options, not a roadmap. -
Adapt Your Strategy
Strategy & Execution VideoStick to the broad strategic guidelines but adapt your tactics if the market shifts. -
Redefining Competition in Health Care (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleThe U.S. health care system is in bad shape. Medical services are restricted or rationed, many patients receive poor care, and high rates of preventable... -
Sarkozy, Kindler, and the Challenges of Execution
Strategy execution Digital ArticleThe thrill is gone. As the French president Nicolas Sarkozy enters the second year of his term, his popularity ratings are half what they were when he took office. The hyperkinetic center-right reformist whose campaign message boiled down to “Work more!” and “Hidebound France must change!” got off to a promising start. He appointed an […] -
Create and Deliver a Strong Business Case
Communication VideoHow the three Fs-facts, faith, and fortitude-can create a persuasive business case as well as a roadmap for new initiatives. -
The Year Ahead: Make Better Decisions
Leadership Digital Article2008 and several years preceding it will not go down in history as the best years for good decisions. While we did make a groundbreaking (and, so far it seems, pretty good) decision to elect a different kind of man as U.S. president, we have made a lot of bad ones, both individually and organizationally. […] -
Spinning Out a Star
Finance & Accounting Magazine ArticleSpinouts rarely take off; most, in fact, fall into one or more of four traps that doom them from the start. Some companies spin out ventures that are... -
Performance Objectives
Strategy & Execution VideoCommunicate strategic objectives to employees and align their day-to-day activities to their high-level objectives. -
Strategy as Active Waiting
Strategy & Execution Magazine ArticleSuccessful executives who cut their teeth in stable industries or in developed countries often stumble when they face more volatile markets. They falter,... -
How to Preserve Institutional Knowledge
Organizational culture Digital ArticleFor all the time we spend building knowledge, we should at least try to maintain it. -
Measuring the Strategic Readiness of Intangible Assets (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
What Everyone Gets Wrong About Change Management
Organizational Development Magazine ArticleCorporate transformations still have a miserable success rate: About three-quarters of change efforts either fail to deliver the anticipated benefits... -
Simplify Your Strategy
Strategy & Execution VideoIs the strategy you've defined for your team or organization so complex that people can't understand it? If so, here's how to simplify it so people understand... -
When to Offer Fewer Customer Service Channels
Sales & Marketing Digital ArticleQuality is more important than quantity. -
Virtuoso Teams
Organizational culture Magazine ArticleHigh-stakes projects need all-star teams. But all-stars often play by their own rules—and fight like cats and dogs. -
The Three Cs of Simplicity
Communication Digital ArticleHave you ever heard the expression: "The right hand doesn't know what the left hand is doing"? I thought of this phrase recently when I got caught in...
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Cooper Industries' Corporate Strategy (B)
Strategy & Execution Case Study5.00View Details Brings students up to date regarding a recent decision by the chairman. -
Strategy Reading: Executing Strategy
Strategy & Execution Tool40.00View Details Executing Strategy introduces the principles of effective strategy implementation. The Reading emphasizes the interdependence of strategy formulation... -
Future-proofing HEINEKEN: The EverGreen strategy
Management Case Study8.95View Details Dolf van den Brink, CEO of HEINEKEN, left the company's global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive... -
HBR Guide to Managing Strategic Initiatives
Strategy & Execution Book21.95View Details Put strategy into action. Managing a successful strategic initiative may be the key to transforming your company--and propelling your career forward.... -
ATH Technologies (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Capital One Financial Corp.
Strategy & Execution Case Study6.95View Details Designed to explore the structure, implementation, and sustainability of an information-based strategy (IBS) undertaken by Capital One during the 1990s.... -
Pinnacle Mutual Life Insurance Co.
Finance & Accounting Case Study8.95View Details Pinnacle Mutual is one of the largest mutual life insurance companies in the world. Offering a full range of financial services, it competes with a broad... -
Sustaining Customer Centricity at Chateauform', Supplement
Strategy & Execution Case Study5.00View Details Supplement to case IMD761. -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
Achieving Profitable Growth and Market Value
Innovation & Entrepreneurship Case Study8.95View Details Provides an overview of how a new venture needs to change as it passes from the initial start-up to the growth phase. Explores how a venture's leadership,... -
ATH Technologies (D)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Mobil USM&R (A1)
Finance & Accounting Case Study1.00View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Ashok Leyland: Shattered Dreams - Transformation For Survival (Combined Version)
Strategy & Execution Case Study8.95View Details Case A & B (ISB113 & ISB115) have also been made available in a combined version. -
CF MotorFreight in 1992
Strategy & Execution Case Study8.95View Details In June 1992, CFMF management finds that despite a number-two ranking nationwide among long-haul carriers, two smaller rivals are far more profitable... -
Apple Computer, 2006
Strategy & Execution Case Study8.95View Details Apple has reaped the benefits of its innovative music player, the iPod. However, its PC and server business continue to hold small market share relative... -
Jones Lang LaSalle: Reorganizing around the Customer (2005)
Organizational Development Case Study8.95View Details Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets... -
Rebirth of the Swiss Watch Industry--1980-92 (A)
Organizational Development Case Study8.95View Details The Swiss watch industry has been devastated by new entrants from Asia in the low- and mid-priced watch segments. Japanese and Hong Kong firms have used... -
Reshaping Apple Computer's Destiny--1992 (Abridged), Supplement II
Leadership & Managing People Case Study5.00View Details Supplements the case. -
The Balanced Scorecard: Translating Strategy into Action
Finance & Accounting Book29.95View Details The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial... -
Reshaping Apple Computer's Destiny--1992 (Abridged)
Leadership & Managing People Case Study8.95View Details Examines John Sculley's management approach toward transforming Apple Computer during the personal computer industry crisis in 1992. Focuses on Sculley's...
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Why Good Companies Go Bad
Organizational culture Magazine ArticleWhen business conditions change, the most successful companies are often the slowest to adapt. To avoid being left behind, executives must understand the true sources of corporate inertia. -
Balanced Scorecard Report, September/October 1999, Volume 1, Number 1
Leadership & Managing People Other Article49.95View Details Includes these articles "Building a Strategy Focused Organization," "Organizational Fitness: The Context for Successful Balanced Scorecard Programs,"... -
Getting Real About Virtual Commerce
Competitive strategy Magazine ArticleA second generation of electronic commerce is emerging, one that will be shaped more by strategy than by experimentation. The battle for competitive advantage will be waged along three dimensions: reach, affiliation, and richness. -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
Cooper Industries' Corporate Strategy (B)
Strategy & Execution Case Study5.00View Details Brings students up to date regarding a recent decision by the chairman. -
Strategy Reading: Executing Strategy
Strategy & Execution Tool40.00View Details Executing Strategy introduces the principles of effective strategy implementation. The Reading emphasizes the interdependence of strategy formulation... -
Future-proofing HEINEKEN: The EverGreen strategy
Management Case Study8.95View Details Dolf van den Brink, CEO of HEINEKEN, left the company's global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive... -
Government Health Care: Like the Postal Service?
Health and behavioral science Digital ArticleBuried in the news reports of the past two weeks, with hardly any fanfare or attention, was a report by the U.S. Postal Service (USPS) that it lost $3.8 billion in fiscal year 2009. This was despite reducing expenses by $6 billion, eliminating 40,000 jobs, and reducing payments for retiree health benefits by $4 billion. […] -
Why Conflicting Ideas Can Make Your Strategy Stronger
Strategy & Execution Digital ArticleIn a volatile world, think of your strategy as a portfolio of options, not a roadmap. -
HBR Guide to Managing Strategic Initiatives
Strategy & Execution Book21.95View Details Put strategy into action. Managing a successful strategic initiative may be the key to transforming your company--and propelling your career forward....