Last week, I got to spend nearly an hour interviewing Jack Welch, the legendary former chairman and CEO of General Electric, in front of an audience of several thousand bankers from around the world. It was a fun and stimulating conversation that ranged from the toughest leadership challenge facing financial institutions (his answer: energizing rank-and-file employees, who used to be the “friendly neighborhood banker” and are now seen as responsible for the country’s economic mess) to the launch, in January 2010, of the Jack Welch Management Institute — basically, his version of the MBA.
Sizing Up Jack Welch: Is “Too Big to Fail” Really Too Big to Succeed?
Last week, I got to spend nearly an hour interviewing Jack Welch, the legendary former chairman and CEO of General Electric, in front of an audience of several thousand bankers from around the world. It was a fun and stimulating conversation that ranged from the toughest leadership challenge facing financial institutions (his answer: energizing rank-and-file […]
November 09, 2009
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New!
HBR Learning
Customer Focus Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Customer Focus. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to keep your customers—and their most important needs—front and center.