As investors tot up their losses from the financial crisis, many will be asking themselves, How did Wall Street mess up so badly? What went wrong with all those complicated models? Even back in November 2007, before the crisis had really hit the stock markets, one commentator in the Financial Times wrote, “It is obvious there has been a massive failure of risk management across most of Wall Street.”

A version of this article appeared in the March 2009 issue of Harvard Business Review.