Now that the experiences of many companies with advanced data processing (DP) systems can be analyzed, fresh and important observations can be made for the guidance of policy-making executives. For one thing, we can see the outlines of both the past and future, with six stages of DP growth standing out. Although no companies have […]
Richard Nolan (rnolan@hbs.edu) is an emeritus professor of business at Harvard Business School in Boston and a professor of management and organization at the University of Washington Business School in Seattle.