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Research: How Do Warehouse Workers Feel About Automation?
Technology & Operations Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
Keep Your Team on Track Amid Cost-Cutting, Layoffs, and Uncertainty
Leadership & Managing People Best PracticeIt's natural to feel distracted when times are tough. -
Crystal Clear Expectations
As a manager, you are responsible for clarifying an organization's direction and communicating team members' roles in supporting it. -
How Delegation Helps Everyone
It's essential-but not always easy-to learn to delegate. -
The Real Job of a Manager
Jim Keane, president and COO of Steelcase Inc., explains where managers should devote their time; their job isn't to be the smartest person in the room--it's... -
"Remote Work Isn't a Perk to Toss into the Mix"
Leadership & Managing People Big IdeaAs organizations debate whether and how to go back to the office, it's worth pausing to ask bigger questions about the purpose of work - and remote work.... -
How Many Direct Reports?
Leadership & Managing People Magazine ArticleIf senior executives are feeling ever more pressed for time, why would they add more to their plates? It might sound counterintuitive, but research by... -
Helping an Employee in Distress
Leadership & Managing People SpotlightMany managers are given first-aid training in the office. But very few receive any training for dealing with mental health crises that may arise in the... -
The Unintended Consequences of Asking for Employee Input
Organizational Development Digital ArticleA study found that when managers solicit ideas from employees, they often unconsciously take credit for them. -
How to Help Your Team Manage Grunt Work
Leadership & Managing People Digital ArticleJust because something is tedious doesn't mean it's not important. -
How to Make Better Decisions
John Beshears and Francesca Gino, authors of "Leaders as Decision Architects," offer a five-step process for mitigating the effects of cognitive biases... -
How Managers Become Leaders
Career transitions Magazine ArticleThe seven seismic shifts of perspective and responsibility -
To Be a Great Leader, You Have to Learn How to Delegate Well
Leadership transitions Digital ArticleFocus on the big picture, not just the execution. -
Eliminate Strategic Overload
Strategy & Execution Magazine ArticleAs companies respond to intensifying competitive pressures and challenges, they ask more and more of their employees. But organizations often have very... -
Want to Be a Better Leader? Stop Thinking About Work After Hours.
Leadership and managing people Digital ArticleResearch found surprising benefits of turning your attention away from your job at the end of the workday. -
Just Trying to Help (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEvery year, at the annual summit of Ralston Crane's marketing group, Chief Marketing Officer Ruth McViney homes in on an important organizational objective.... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
Do You Manage Too Many People?
Leadership and managing people Digital ArticleWhat to do when you’re stretched too thin. -
How to Build an Anti-Racist Company
Organizational Development Magazine ArticleAs a Black man with three decades of experience in the corporate world, the author has a deep understanding of how to conceive and implement diversity,... -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...
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Nurturing Innovation
Innovation Magazine ArticleA great idea isn’t enough. Leaders must create an environment that allows teams to collaborate successfully over time. -
Surveilling Employees Erodes Trust — and Puts Managers in a Bind
Human resource management Digital ArticleResearch offers three ways leaders can navigate the benefits and backlash of using electronic monitoring systems. -
How High-Performing Teams Build Trust
Collaboration and teams Digital ArticleA survey of 1,000 workers identified five behaviors. -
Want to Be a Better Leader? Stop Thinking About Work After Hours.
Leadership and managing people Digital ArticleResearch found surprising benefits of turning your attention away from your job at the end of the workday. -
Do You Need an External Talent Cloud?
Human resource management Magazine ArticleMost traditional organizations are still hiring in a linear, top-down manner. It’s time for a new model. -
How to Sustain Your Empathy in Difficult Times
Leadership and managing people Magazine ArticleManagers are expected to provide employees with more emotional support than ever—and many are burning out. There’s a better way. -
How to Tell an Employee They’re Not Ready for a Promotion
Managing people Digital ArticleThe conversation shouldn’t just defer their next step; it should lay the groundwork for future success. -
Research: When — and Why — Employee Curiosity Annoys Managers
Leadership and managing people Digital ArticlePolitical skill separates those who endear from those who irritate. -
Our Favorite Management Tips About Showing Gratitude at Work
Leadership and managing people Digital ArticleCelebrating your team can be powerful and motivating. -
Middle Management Is the Key to Sustainability
Environmental sustainability Magazine ArticleHow unsung heroes ensure a company’s impact -
Helping Employees Succeed with Generative AI
AI and machine learning SpotlightHow to manage performance when new technology brings constant and unpredictable change -
What's Your Gen AI Strategy?
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
Encourage Your Team to Escalate Issues on Technical Projects
Project management Digital ArticleHow to create an environment where it’s ok to bring up a problem — before it spirals. -
Best Practices for Engaging a Multigenerational Workforce
Age and generational issues Digital ArticleFive strategies to ensure your company is an age-friendly employer. -
Do You Manage Too Many People?
Leadership and managing people Digital ArticleWhat to do when you’re stretched too thin. -
Is Your Team Overworking But Underperforming?
Continuous learning Digital ArticleFive ways to get back on track. -
Be the Mentor and Sponsor Your People Need
Management VideoA great mentor guides, coaches, and ultimately, sets people up for success. A great sponsor makes sure success translates into the visibility needed to... -
Helping an Employee in Distress
Mental health SpotlightManagers shouldn’t try to be therapists, but they should know the basics of mental-health first aid. -
Free Your People from the Need for Social Approval
Mental health SpotlightA good manager makes sure employees don’t worry about what others think of them. -
The Anxious Micromanager
Mental health SpotlightWhy some leaders become too controlling and how they find the right balance
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Management Control Challenges at Hadassah University Hospital-Mt. Scopus
Leadership & Managing People Case Study8.95View Details Dr. Osnat Levtzion-Korach was the newly appointed Director of the Hadassah University Hospital-Mt. Scopus, a 350-bed academic community hospital located... -
Citywide Building Services
Finance & Accounting Case Study8.95View Details -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
HBR's 10 Must Reads for Executive Teams (with bonus article "Leadership That Gets Results" By Daniel Goleman)
Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Skills-First Hiring at IBM
Organizational Development Case Study8.95View Details This case reviews IBM's efforts to widen its hiring funnel and broaden its talent pool. -
HBR Management Tips Collection (2 Books)
Quick, practical management advice from Harvard Business Review to help you do your job better. Drawing from HBR's popular Management Tip of the Day newsletter,... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
Anderson Steel Service, Inc.
Leadership & Managing People Case Study8.95View Details Explores the management of family and business issues and helps to identify a range of topics with which families in business wrestle. Describes a dilemma... -
You at Work: How to be Effective with a Bad Boss
19.95View Details Ineffective managers sap motivation and kill productivity. So what do you do if you've got a manager who's incompetent, passive, controlling, or all of... -
Performance Management at Vitality Health Enterprises, Inc.
Leadership & Managing People Case Study8.95View Details Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong... -
RL Wolfe: Implementing Self-Directed Teams
Leadership & Managing People Case Study8.95View Details Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John... -
HBR's 10 Must Reads on Leadership, Vol. 2 (with bonus article "The Focused Leader" By Daniel Goleman)
Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems... -
Boulevard Sandwiches, Inc. (A)
Finance & Accounting Case Study8.95View Details Carla Thomas, the owner of Boulevard Sandwiches, is preparing to meet with Alan Philips, the new manager of Boulevard Sandwiches, Inc., Unit No. 2, in... -
Restaurant Brands International: Version 2.0
Organizational Development Case Study8.95View Details In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King's operations via acquisitions into a multi-brand... -
HBR Daily Leader: Everyday Wisdom for Exceptional Leadership
Management Book30.00View Details Make your professional growth a daily habit. With a packed schedule, personal and professional goals, and demands on your time and attention from every... -
People, Performance, and Succeeding as a Manager (HBR Work Smart Series)
Management Book22.00View Details Be the boss people want to work for. Being a manager is no easy task. You must set and meet team goals that match business objectives while also ensuring... -
Xerox Corp.: Leadership Through Quality (A)
Organizational Development Case Study9.95View Details Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major... -
The Hong Kong Blind Union: A Small Self-help NGO With Board Of Directors Actively Involved In Operation
Leadership & Managing People Case Study8.95View Details This practice stands in stark contrast to the kind of NGO corporate governance that is prescribed by the Hong Kong government ("HKG"). Since the HKG launched... -
Wood Structures, Inc.
Organizational Development Case Study11.95View Details Ostensibly a case about employee turnover in a small construction component company, Wood Structures, Inc. is actually a snapshot of the whole company.... -
Otis Elevator: Accelerating Business Transformation with IT
Organizational Development Case Study6.95View Details Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering...
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Calveta Dining Services, Inc.: A Recipe for Growth?, Teaching Note
Technology & Operations Digital ArticleTeaching Note for #4261. -
Research: How Do Warehouse Workers Feel About Automation?
Technology & Operations Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
Keep Your Team on Track Amid Cost-Cutting, Layoffs, and Uncertainty
Leadership & Managing People Best PracticeIt's natural to feel distracted when times are tough. -
Building an Effective Team: How New Managers Can Rise to the Challenge of Team Management
Leadership & Managing People Book Chapter8.95View Details Due to advances in technology and the move toward globalization, new managers must step into roles involving increasing complexity and interdependence.... -
Management Control Challenges at Hadassah University Hospital-Mt. Scopus
Leadership & Managing People Case Study8.95View Details Dr. Osnat Levtzion-Korach was the newly appointed Director of the Hadassah University Hospital-Mt. Scopus, a 350-bed academic community hospital located... -
Citywide Building Services
Finance & Accounting Case Study8.95View Details -
Crystal Clear Expectations
As a manager, you are responsible for clarifying an organization's direction and communicating team members' roles in supporting it. -
How Delegation Helps Everyone
It's essential-but not always easy-to learn to delegate. -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
The Real Job of a Manager
Jim Keane, president and COO of Steelcase Inc., explains where managers should devote their time; their job isn't to be the smartest person in the room--it's...
