Talking about whistling while you work. Lindon Beckford, who works in the patient transport department at a Boston hospital, takes that adage to a new level. Not satisfied with schlepping gurneys from room to room, this native Jamaican has turned the hospital into his own personal concert hall: he strolls from ward to ward singing–from Kenny Rogers to Jamaican reggae, R&B, and gospel. He infuses the hospital hallways with soulful melodies to bring a touch of grace to people in their hour of need.
Infusing Service into Our Work, or the Case of the Singing Orderly
Talking about whistling while you work. Lindon Beckford, who works in the patient transport department at a Boston hospital, takes that adage to a new level. Not satisfied with schlepping gurneys from room to room, this native Jamaican has turned the hospital into his own personal concert hall: he strolls from ward to ward singing–from […]
December 30, 2008
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.