I was recently perplexed when I received a request to speak to a group of senior managers about reducing complexity — mostly because I had worked with their company fifteen years earlier on the same subject; and they had since developed a reputation for being good at simplification. Why did they want to revisit what was already a core competence?
How to Preserve Institutional Knowledge
For all the time we spend building knowledge, we should at least try to maintain it.
March 05, 2013