In these days of low unemployment, many corporate and other organizations find it necessary to track the whereabouts and profiles of underused sectors of the labor pool. One sector seldom tapped by business has an unemployment rate as high as 70%—even though the advent of new data-processing technology has opened a window of opportunity for the group. What’s more, people in this sector who do find employment historically have had a lower than average turnover rate.
A version of this article appeared in the March–April 1989 issue of Harvard Business Review.
