It seems like every business is struggling with the concept of transformation. Large incumbents are trying to keep pace with digital upstarts., and even digital native companies born as disruptors know that they need to transform. Take Uber: at only eight years old, it’s already upended the business model of taxis. Now it’s trying to move from a software platform to a robotics lab to build self-driving cars.
How People Analytics Can Help You Change Process, Culture, and Strategy
You can’t make big organizational changes without understanding how employees behave.
May 17, 2018
Kenneth Andersson for HBR
Summary.
It seems like every business is struggling with the concept of transformation. Ultimately, this is about changing a system of systems, all made up of the most complex system of all — people. For this reason, organizational transformation is uniquely suited to the analysis, prediction, and experimental research approach of the people analytics field. Those working in this field in Microsoft’s Workplace Analytics department find that there are three types of transformations that can benefit from people analytics: process transformation, cultural transformation, and strategic transformation.