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Uber Needs Our Permission to Grow
Global Business Digital ArticleAnd it's realizing that now. -
The Case of the Expensive Expansion
Finance and investing Magazine ArticleVisits to the toy store were a lot different for Jim Clayton since he took the job as president of Playto Industries. Long lines at the checkout counter used to infuriate him. Now they delighted him because they signaled a boom in sales for Playto. Trips up and down the aisles used to be part […] -
From Accountant to Yogi: Making a Radical Career Change
Strategy & Execution Digital ArticleQuit being the person you're "supposed" to be. -
What Is Disruptive Innovation?
Innovation & Leadership Magazine ArticleFor the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which... -
The Emerging Capital Market for Nonprofits
Organizational Development Magazine ArticleWhy is it that effective business start-ups frequently grow into corporate giants, but effective new nonprofits rarely reach national scale? Because,... -
HBR Case Study: Preserve the Luxury or Extend the Brand?
Sales and marketing Magazine ArticleThe owner of the prestigious Château de Vallois must decide whether to launch an affordable wine. -
How GE Teaches Teams to Lead Change
Organizational Development Magazine ArticleIn 2006, General Electric launched its Leadership, Innovation, and Growth (LIG) program to support CEO Jeffrey Immelt's priority of achieving corporate... -
Top-Line Allure of Offshoring
Strategy & Execution Magazine ArticleA long-term study finds that offshoring can support, or even enhance, companies' growth strategies. -
The Power of Unwitting Workers
Customer experience Magazine ArticleCompanies have gotten very good at getting customers to do free work—pumping their own gas, conducting their own checkouts, filling out online forms. In each case, the mutual benefit is clear, and customers tacitly agree to an exchange of value: “I’ll pump my gas if you give me a price break.” But some organizations are […] -
Red Ocean Traps
Growth strategy Magazine ArticleThe mental models that undermine market-creating strategies -
Create and Deliver a Strong Business Case
Communication VideoHow the three Fs-facts, faith, and fortitude-can create a persuasive business case as well as a roadmap for new initiatives. -
What Is the Theory of Your Firm?
Competitive strategy Magazine ArticleFocus less on competitive advantage and more on growth that creates value. -
Old Hand or New Blood? (Commentary for HBR Case Study)
Organizational Development Magazine ArticleFusilier Technology is in disarray. Its vice-president of sales is leaving, the company's new growth strategy to sell customized business solutions has... -
M&A: The One Thing You Need to Get Right
Strategy & Execution Magazine ArticleThe financial world set a record in 2015 for mergers and acquisitions. It's too soon to have data on how those deals will work out, but the signs are... -
Today’s Options for Tomorrow’s Growth
Finance and investing Magazine ArticleSince the rise in the use of discounted cash flow techniques, most managers face an increasingly difficult choice in evaluating complex investment decisions. Should they pursue risky projects that offer a below-target rate of return but could create valuable strategic opportunities later? Or should they stick with a less risky and more immediately profitable bet? […] -
How I Did It: Genpact’s CEO on Building an Industry in India from Scratch
Entrepreneurship Magazine ArticleThe Idea: As the head of GE Capital in India, Bhasin found its growth hamstrung by government bureaucracy. Then he had a vision—he could offer back-office services across GE Capital. It was the beginning of Genpact—and of an entire industry. For several months in the late 1990s, I was inundated with phone calls from competitors […] -
How Netflix Expanded to 190 Countries in 7 Years
Global strategy Digital ArticleThe majority of its revenue now comes from outside the U.S. -
How I Did It: The CEO of Aramex on Turning a Failed Sale into a Huge Opportunity
Entrepreneurship Magazine ArticleThe Idea: Fadi Ghandour has built one of the most successful entrepreneurial enterprises to emerge from the Arab world, Aramex International , overcoming rejections, cash-flow crises, and naysayers in every country where he tried to do business. -
Creating an Organic Growth Machine
Growth strategy Magazine ArticleOperating units are typically left to manage for organic growth. Here’s why that has to change—and how CEOs can make sure it does. -
You Don't Need to Be a Silicon Valley Startup to Have a Network-Based Strategy
Finance & Accounting Digital ArticleBut the whole C-suite has to be involved.
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Doing Business in Ho Chi Minh City, Vietnam
Management Case Study8.95View Details Le Thi Thu Thuy, Vice Chairwoman of Vingroup, the largest private conglomerate in Vietnam, and Global CEO of VinFast, Vingroup's automotive subsidiary... -
Montes Calçados: A Step Ahead
Sales & Marketing Case Study8.95View Details Montes Calçados is a well-known, "fast-fashion" Brazilian manufacturer of casual, but fashionable women's shoes for women aged 18-35 in major cities worldwide.... -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
What's in a Family Legacy? Balancing Family Emotions and Business Growth at Luse Holdings
Strategy & Execution Case Study8.95View Details After decades of continuity, Luse Holdings faced a new challenge in 2015. The company needed to pivot in a changing industry context-specifically, Luse... -
The Business 2B or not 2B: Marceco's Dilemma After the T-Mobile-Sprint Merger
Management Case Study8.95View Details David Den Herder and Jamal Aqel, equal partners of Marceco Ltd., a national U.S. prepaid wireless distributor of Boost Mobile and a Sprint (now T-Mobile)... -
Burning Man: Moving from a For-Profit to a Nonprofit, the Ultimate Act of Gifting
Innovation & Entrepreneurship Case Study8.95View Details This case study focuses on Burning Man as an organization, and how its leadership intentionally moved from a for-profit limited liability corporation... -
The Importance of Understanding Your Customers: A Tool from "The Innovator's Guide to Growth"
6.95View Details Focus groups are one of the most reliable ways to obtain feedback from customers and learn more about a marketplace. In essence, focus groups are an inexpensive... -
Schuberg Philis: From Success to Significance
Management Case Study15.05View Details The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path... -
Barton Malow: Building From the Top-Down
Management Case Study15.05View Details In 2023, Detroit-based Barton Malow completed the first high-rise building in the U.S. built from the top-down using LIFTbuild, a patented methodology... -
Byte
Strategy & Execution Case Study9.95View Details In January 2021, Byte co-founders Scott Cohen and Blake Johnson reflected on how far their Los Angeles-based direct-to-consumer (DTC) orthodontics company... -
Felipe Vergara and Lumni: Launching an Innovation in a Developing Economy
Innovation & Entrepreneurship Case Study9.95View Details The case chronicles the development of Lumni, Inc., an international start-up offering innovative mechanisms for financing higher education. It focuses... -
Upwork in 2019
Strategy & Execution Case Study5.00View Details Stephane Kasriel, the CEO of Upwork, the leading platform for freelance labor, updates his progress on how to redesign its business model in 2019. -
Beau Ties Ltd. of Vermont
Innovation & Entrepreneurship Case Study8.95View Details Bill Kenerson, the owner-operator of a retail bow-tie business faces two decisions. The first is whether to bring production of bow ties in-house. The... -
Todovino: Can Your Rival Be Your Friend?
Finance & Accounting Case Study11.95View Details Todovino sells Spanish wines through wine clubs and web sites. Founder-CEO Gonzalo Verdera has partnered with many companies to create cobranded wine... -
A Primer on OKRs
Management Case Study8.95View Details The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through "Objectives" and measuring performance using "Key... -
Walmart Update, 2019
Strategy & Execution Case Study15.05View Details In 2019 Walmart was still the world's largest company, with over $500 billion in annual revenue and operations around the world. Although it had mostly... -
Mobil USM&R (A1)
Finance & Accounting Case Study1.00View Details First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original... -
Redfin: Redefine Real Estate
Strategy & Execution Case Study8.95View Details Founded in 2004, Redfin envisioned a light-touch model in which clients self-served using the digitized platform in exchange for a significantly lower... -
Humans on Demand: Coople's Staffing Platform at a Crossroads
Strategy & Execution Case Study8.95View Details Founded in 2011 by the Swiss entrepreneur Viktor Calabrò, Coople operates the largest on-demand staffing platform in Europe. It has enjoyed rapid growth... -
Growth Hacking at Bazaart (A)
Innovation & Entrepreneurship Case Study8.95View Details The four founding members of Bazaart-a young Israeli company whose sole product was its eponymous mobile application (app) which allowed users to create...
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Calveta Dining Services, Inc.: A Recipe for Growth?, Teaching Note
Technology & Operations Digital ArticleTeaching Note for #4261. -
Doing Business in Ho Chi Minh City, Vietnam
Management Case Study8.95View Details Le Thi Thu Thuy, Vice Chairwoman of Vingroup, the largest private conglomerate in Vietnam, and Global CEO of VinFast, Vingroup's automotive subsidiary... -
Montes Calçados: A Step Ahead
Sales & Marketing Case Study8.95View Details Montes Calçados is a well-known, "fast-fashion" Brazilian manufacturer of casual, but fashionable women's shoes for women aged 18-35 in major cities worldwide.... -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
Growth Paths for Overcoming the Digitalization Paradox
Strategy & Execution Digital ArticleDespite the demonstrated opportunities for revenue enhancement through digitalization, companies often experience a digitalization paradox. This paradox... -
What's in a Family Legacy? Balancing Family Emotions and Business Growth at Luse Holdings
Strategy & Execution Case Study8.95View Details After decades of continuity, Luse Holdings faced a new challenge in 2015. The company needed to pivot in a changing industry context-specifically, Luse... -
The Business 2B or not 2B: Marceco's Dilemma After the T-Mobile-Sprint Merger
Management Case Study8.95View Details David Den Herder and Jamal Aqel, equal partners of Marceco Ltd., a national U.S. prepaid wireless distributor of Boost Mobile and a Sprint (now T-Mobile)... -
Wal-Mart Update, 2011, Teaching Note
Strategy & Execution Digital ArticleTeaching Note for 711-546. -
Uber Needs Our Permission to Grow
Global Business Digital ArticleAnd it's realizing that now. -
State Street's SHE: Investing in Women Leaders
Global Business Audio20.18View Details Financial returns are important, but for many companies, using capital to influence positive outcomes is just as important. Enter impact investing and...