Enterprise computing

Ask these questions now to plan for the challenges ahead.

Remember: Your computer isn’t a person.

Understanding the risks, rewards, and how to get started.

Sellers should be using it as a coaching and learning aid — not just a shortcut to writing a great hook.

Twelve use cases that demonstrate the technology’s potential.

A primer on the predictable — and often overlooked — expenses that come with implementing these tools.

The proliferation of AI-generated clutter could spell disaster for LLMs and image-generators.

Managers can take steps to help employees realize the potential benefits.

Eight steps to navigate this new technological landscape strategically and ethically.

Focus on five guiding principles.

Most go off course. To make sure yours succeed, consider these five steps.

How to manage performance when new technology brings constant and unpredictable change

A guide to realizing its benefits while limiting its risks

This issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like...

Make digital tools work for you — not against you.

Is “disconnection debt” costing your company?

The technology is quickly replacing observational and subjective approaches to understanding business processes.

Proper oversight starts with gathering the right information.

How the technology could expand opportunities for millions of people and make the digital economy more dynamic, inclusive, and secure.

It was April 2014, and Cadence Chong, a new analyst at YOB Bank Singapore's consumer banking department, is working on her first assignment. Chong has...

The case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business...

This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category...

Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even...

Broadband-X, is a small-sized electronic contract manufacturing company. The company had been using QuickBooks accounting package and Excel sheets to...

Atlassian: Sales examines the company's unique, no-touch sales model for enterprise products that help teams track projects, collaborate, and build products....

An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP)...

This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM)...

A global manufacturing company needing to upgrade its IT to support rapid growth decided to pilot an enterprise system (ES) implementation in one of its...

Moore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of...

This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide...

In 2006, Mudra Communications (Mudra), the third largest advertising agency in India, is in the middle of an organizational transformation in which information...

In December 2012, Amir Peleg, founder and CEO of TaKaDu, reflected on how to position his young firm for the next fiscal year and beyond. The small Israeli...

This case follows Silicon Valley software veteran Thomas Siebel as he launches a new company, C3, in 2009, and steers it through two major pivots - transforming...

The CIO of Fintech, Inc. -a billing-and-payment processing service for the alcoholic beverages industry must choose a cloud services provider for a new...

Alchemist Accelerator follows the story of Ravi Belani, founder and Managing Director of Alchemist Accelerator, as he leads one of the leading enterprise-focused...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

The director of information technology (IT) at Ritcher, a major Hungarian pharmaceutical company with operations throughout Eastern Europe, is in the...

Teaching Note for [BAB153].

Before dismissing quantum computing as a hyped future dream, leaders need to understand how early adopters are already using it to optimize KPIs.

It was April 2014, and Cadence Chong, a new analyst at YOB Bank Singapore's consumer banking department, is working on her first assignment. Chong has...

The case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business...

Make digital tools work for you - not against you.

A primer on the predictable — and often overlooked — expenses that come with implementing these tools.

This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category...

Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even...