As the pandemic forces companies all around the world to shift to remote work and digital systems, renewed attention has been drawn to questions around data privacy. After all, consumers might be willing to accept a delayed package, a canceled flight, or an extended service window in light of the pandemic — but compromise their personal data, and it is game over. What can marketers do to meet rising consumer expectations (not to mention regulatory requirements) regarding data privacy?
Data Privacy Rules Are Changing. How Can Marketers Keep Up?
Analytics and automation technologies make it easier than you might expect.
August 27, 2020
Summary.
Earlier this year, the state of California announced that there would be no pandemic-related delay in enforcing the CCPA data privacy act. Many businesses — especially those who had a limited digital presence before the pandemic — have struggled to adapt to these stringent new regulations while transforming their businesses to work in the new normal. But with analytics and automation technologies, companies can make great strides in their data protection infrastructure, helping them to meet both regulatory requirements and consumer expectations.
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.