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Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
U.S. Businesses Need to Be More Prepared for Physical Risks
Leadership & Managing People Digital ArticleFrom gun violence to catastrophic weather events, companies need new operational strategies to secure their organizations. -
Maclaren’s Stroller Recall: What Would You Do?
Crisis management Digital ArticleSafe to say the management team at Maclaren is having a terrible week. On Monday its US subsidiary issued a press release announcing a recall of every baby stroller it has sold in the United States in the past decade — which means about one million units. The purpose is to install a cover for […] -
Life's Work: Condoleezza Rice
Leadership & Managing People Magazine ArticleFormer Secretary of State Condoleezza Rice has made a career of arriving in positions of power during difficult times and, critics say, without the requisite... -
Building Organizational Resilience
Organizational Development SpotlightIn unstable times the routines organizations use to get work done often break down. When that happens, teams need to shift gears quickly and add two other... -
How Simplicity Principles Could Fix Obamacare
Change management Digital ArticleIt’s dangerous to rush to judgment when it comes to transformational change. -
Gilded and Gelded: Hard-Won Lessons from the PR Wars
Business communication Magazine ArticleA wounded-but-wiser AT&T veteran recounts how one of the world’s biggest and best-known companies became one of its most battered—and explains how others can avoid that fate. -
Strategic Approach to Managing Product Recalls
Leadership & Managing People Magazine ArticleProduct recalls can destroy brands and even companies. But according to the authors, if a company handles recalls strategically, it can decrease the negative... -
To Build an Agile Team, Commit to Organizational Stability
Leadership & Managing People Digital ArticleSeven evidence-based practices. -
The Risks You Can’t Foresee
Risk management SpotlightWhat to do when there’s no playbook -
Independent Directors Need to Step Up or Step Off
Boards Digital ArticleNews Corp. independent board member Thomas Perkins (79), a director since 1996, said this on July 18: “I have a lot of faith in Rupert Murdoch. He’s a great guy, he’s a friend of mine. He’s a genius. And I know he’s devastated by this. Just devastated. And I worry about him, you know, physically, […] -
How Women End Up on the "Glass Cliff"
Leadership & Managing People Magazine ArticleBy now everyone is familiar with the glass ceiling, the informal barrier that keeps women out of top positions. Newer research has focused on why women... -
Leading, Not Managing, in Crisis
Business management Magazine ArticleLessons from history and the present -
What the U.S. Needs to Do — Right Now — to Fight Coronavirus
Crisis management Digital ArticleA 30-day plan to contain the outbreak and treat the infected. -
How I Did It: Maclaren’s CEO on Learning from a Recall
Corporate communications Magazine ArticleThe Idea: Though Maclaren USA had spent months carefully planning a recall, when the news leaked a day early, the company was unprepared. What followed taught its CEO some valuable lessons. -
Survive a Storm by Changing Course
Don't let past experience cloud your judgment when you need to make a critical decision. -
A Short-Seller Crashes the Party (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleTerranola is a wildly successful company with a market cap of $8.1 billion. Its product, the Express granola-bar-making machine, is on kitchen counters... -
The Right Way to Close an Operation
Crisis management Magazine ArticleIt pays to go the extra mile for employees, customers, and suppliers. -
Turn into the Storm
Manage setbacks by being open with customers and engaging employees in designing collaborative solutions. -
How Nonprofit Leaders Can Keep Their Organizations Afloat
Crisis management Digital ArticleFive steps they can take today.
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WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Procter & Gamble: Children's Safe Drinking Water (B)
Global Business Case Study5.00View Details In 1999, P&G purchased-through the acquisition of Recovery Engineering in a $265 million deal-PUR Water Filtration System, a point-of-use water filtration... -
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
Toyota: Accelerator Pedal Recall (B)
Strategy & Execution Case Study5.00View Details "This is a supplement to Toyota: Accelerator Pedal Recall (A). In January 2010, global automotive manufacturer Toyota faced the task of notifying customers... -
Franco Bernabe at ENI (D): Code of Practice
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
Huawei at a Crossroads: Reacting to the US Equipment Ban
Global Business Case Study8.95View Details Huawei Technologies Co. Ltd. (Huawei) was the world's largest telecommunications equipment provider, and was widely acknowledged to be the leader in developing... -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study8.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
Supply Chain: The Insights You Need from Harvard Business Review
Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses... -
The Obama Stimulus
Global Business Case Study8.95View Details This case describes the factors that led to the passage of the American Recovery and Reinvestment Act of 2009 (ARRA) and the impact the financial stimulus... -
Antegren: A Beacon of Hope
Leadership & Managing People Case Study8.95View Details The CEO of Biogen Idec faces a set of difficult decisions regarding a promising drug for Multiple Sclerosis that is headed for early approval by the FDA.... -
Carrefour China and the Olympic Torch Relay: Managing Corporate Crisis amid Evolving Expectations of Multinational Firms
Global Business Case Study9.95View Details Prior to the 2008 Summer Olympics in Beijing, Chinese people were outraged by repeated interruptions of the Olympic torch relay in Paris on 7 April 2008.... -
Trinity College (A)
Leadership & Managing People Case Study8.95View Details Trinity College was an elite, private, liberal-arts college of some 1,800 students located in Hartford, CT. When Tom Gerety was chosen as Trinity's 17th... -
Echoing Green
Organizational Development Case Study8.95View Details This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program... -
What Does It Mean to Be a Decent Boss? (B)
Leadership & Managing People Case Study5.00View Details Supplement to case IES649. In March 2007, less than one year after his appointment as CEO, René Obermann received an e-mail from a 48-year old technician... -
An Old Bank in a New Country: Restructuring Nile Commercial Bank of South Sudan
Finance & Accounting Case Study8.95View Details The case study documents the efforts of the African Development Corporation (ADC) and the Loita Group to acquire shares in Nile Commercial Bank (NCB)... -
Abengoa S.A.: The Unveiling or Unraveling of a Bold New Strategy?
Finance & Accounting Case Study8.95View Details Shortly after presenting its new asset-light strategy involving the division of its operating structure into three separate entities, Abengoa S.A. is... -
Reshaping Apple Computer's Destiny--1992 (Abridged)
Leadership & Managing People Case Study8.95View Details Examines John Sculley's management approach toward transforming Apple Computer during the personal computer industry crisis in 1992. Focuses on Sculley's... -
COVID and Crisis Management: How the Tour de France Averted Ultimate Super-spreader Status
Leadership & Managing People Case Study8.95View Details By all reasonable counts, the 2020 Tour de France 2 (Tour) probably should have been cancelled. The phenomenon could have become an extreme transmitter... -
Fender vs. Gibson - (A) Gibson: Tradition, Innovation, and Diversification
Sales & Marketing Case Study8.95View Details Gibson and Fender, two of the biggest success stories in the guitar industry, were founded in 1902 and 1946, respectively. After both companies introduced...
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WillowTree: Project Driven with a Product Mindset
Strategy & Execution Case Study8.95View Details WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations,... -
Procter & Gamble: Children's Safe Drinking Water (B)
Global Business Case Study5.00View Details In 1999, P&G purchased-through the acquisition of Recovery Engineering in a $265 million deal-PUR Water Filtration System, a point-of-use water filtration... -
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
Toyota: Accelerator Pedal Recall (B)
Strategy & Execution Case Study5.00View Details "This is a supplement to Toyota: Accelerator Pedal Recall (A). In January 2010, global automotive manufacturer Toyota faced the task of notifying customers... -
Franco Bernabe at ENI (D): Code of Practice
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant (B)
Organizational Development Case Study5.00View Details Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of... -
Leadership Lessons from the Chilean Mine Rescue
Leadership & Managing People Magazine ArticleThree years ago, when a cave-in at the San Jose mine in Chile trapped 33 men under 700,000 metric tons of rock, experts estimated the probability of getting... -
U.S. Businesses Need to Be More Prepared for Physical Risks
Leadership & Managing People Digital ArticleFrom gun violence to catastrophic weather events, companies need new operational strategies to secure their organizations. -
Huawei at a Crossroads: Reacting to the US Equipment Ban
Global Business Case Study8.95View Details Huawei Technologies Co. Ltd. (Huawei) was the world's largest telecommunications equipment provider, and was widely acknowledged to be the leader in developing... -
Maclaren’s Stroller Recall: What Would You Do?
Crisis management Digital ArticleSafe to say the management team at Maclaren is having a terrible week. On Monday its US subsidiary issued a press release announcing a recall of every baby stroller it has sold in the United States in the past decade — which means about one million units. The purpose is to install a cover for […]