A few years back, I was waiting for the light to change at 51st Street and Fifth Avenue in NYC. As I stood there, an elderly south Asian man came up next to me with a cart loaded with breakfast food that he was delivering to a meeting. When the light changed we both moved forward. As he pushed the cart, he did not see a small gap at the edge of the sidewalk. His cart wheels got stuck. He continued to push, the cart toppled over, and the food (still in its wrappers) spread all over the road.
Company Culture Is Part of Your Business Model
It’s up to leaders to set the right example.
February 13, 2014
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.