Business communication

These five questions will help give your numbers meaning.

We are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […]

Powerful leaders exude confidence and control. You can convey these same qualities-by strategically directing your body language.

Listening to good entrepreneurs make their pitch is great fun. How well, or poorly, they align their passion and persuasiveness to the product details reveals a lot. Are they pushing an idea or telling a story? Is it all about their own charisma or is the innovative idea the real hero? Are we having a […]

After President Obama declared a new "era of responsibility," we contacted our network of contributors to get their thoughts on his speech, the moment,...

Don't let showmanship get in the way of productive conversations.

The ideas industry needs to stop monkeying around.

We're going to have plenty of media and journalism in coming years and decades. I take this for granted. But will we have enough information and journalism...

In communicating priorities and performance, colors have power.

A well told story's power to captivate and inspire people has been recognized for thousands of years. Peter Guber is in the business of creating compelling...

Five questions to ask when you’re working with someone for the first time.

Three attributes of good communicators.

Getting the most out of each virtual session.

It's okay to have a personal communication style. During meetings, you'll bring a much-needed fresh perspective to the table.

The highest-need patients are the least likely to be heard.

Many negotiations collapse over differences of opinion about how the future will unfold. Companies need to realize that it’s often better to bet on uncertain events than to argue about them.

It pays to nitpick.

Most managerial work happens through talk--discussions, meetings, presentations, negotiations. And it is through talk that managers evaluate others and...

Have trouble with people not understanding your emails? Or that they don't convey the message you intended?

Marketers are finding that customers and employees are the best advocates.