-
Where to Focus Your Company's Limited Cybersecurity Budget
Technology & Operations Digital ArticleThree cybersecurity investments to target. -
How to Set Your AI Project Up for Success
Technology & Operations Digital ArticleA Q&A with Marco Casalaina, the head of Salesforce's Einstein AI program. -
Research: How Do Warehouse Workers Feel About Automation?
Technology & Operations Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
Understanding What Your Sales Manager Is Up Against
Sales & Marketing Magazine ArticleEvery year, the research firm CSO Insights publishes the results of its Sales Performance Optimization survey, an online questionnaire given to more than... -
Can You Entrust That Decision to a Robot?
Technology & Operations VideoFind your place on the automation frontier. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
E-Procurement at Schlumberger
Technology & Operations Magazine ArticleThe world's largest oil-service company has revolutionized the way it buys supplies: instead of a central purchasing office, its e-procurement system... -
The Parts of Customer Service That Should Never Be Automated
Sales & Marketing Digital ArticleCompanies need to be more human, not less. -
Using AI to Build Stronger Connections with Customers
Technology & Operations Digital ArticleSmart companies are using Gen AI to enhance - not automate - the customer experience. -
How the Metaverse Could Change Work
Technology & Operations Digital ArticleIt promises to bring new levels of social connectedness, mobility, and collaboration to a world of virtual work. -
The Great Decoupling
Organizational Development Magazine ArticleToday's digital innovations are doing for brainpower what the steam engine, and related, technologies did for muscle power during the Industrial Revolution.... -
Are Customers Lying to Your Chatbot?
Leadership & Managing People Digital ArticleResearch finds that people are more than twice as likely to lie when interacting with a digital system than when talking to a human. -
The Upside of Automating Part of Your Job
Machines will do the things you didn't want to do anyway. -
Smarter, Smaller, Safer Robots
Technology & Operations Magazine ArticleA new generation of adaptive robots are creating new efficiencies for manufacturers and changing how companies build things, including factory floors... -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
How Automation Will Change Work, Purpose, and Meaning
Technology & Operations Digital ArticleWe'll have to find new ways to define ourselves. -
AI Adoption Skyrocketed Over the Last 18 Months
Innovation Digital ArticleWhere does it go from here? -
Cost Cutting That Makes You Stronger
Finance & Accounting SpotlightWhen so much in the world feels beyond our control, costs are to a large extent controllable. But cutting them to drive short-term savings is a mistake.... -
The Drone Economy
Technology & Operations Big IdeaAt breakneck speed, drones have moved from expensive military technology to toys for tech enthusiasts and now to tools for business. Within the year,... -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,...
-
Fonderia del Piemonte S.p.A.
Finance & Accounting Case Study8.95View Details The managing director of this specialty foundry must decide whether to approve a major investment to automate part of her plant's production process.... -
Primus Automation Division
Finance & Accounting Case Study8.95View Details The financial analyst for this manufacturer of factory-automation equipment must recommend equipment lease terms to be proposed to a customer. Students... -
Computervision-Japan (C)
Sales & Marketing Case Study5.00View Details Presents sales data for 1983 and 1984. -
Modern Automation (A): Artificial Intelligence
Innovation & Entrepreneurship Case Study8.95View Details This primer provides an overview of the implications of automation technology based on state-of-the-art "Artificial Intelligence" (AI) in the late 2010s:... -
Boise Automation Canada Ltd.: The Lost Order at Northern Paper (B)
Sales & Marketing Case Study5.00View Details A senior account manager at Boise Automation Canada Ltd. was disappointed with the news that he had just lost the $1.2 million opportunity with Northern... -
ITT Automotive: Global Manufacturing Strategy--1994
Technology & Operations Case Study8.95View Details ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation... -
HBR's 10 Must Reads on AI, Analytics, and the New Machine Age (with bonus article "Why Every Company Needs an Augmented Reality Strategy" by Michael E. Porter and James E. Heppelmann)
Machine learning and data analytics are powering a wave of groundbreaking technologies. Is your company ready? If you read nothing else on how intelligent... -
Quiet Logistics (B)
Innovation & Entrepreneurship Case Study5.00View Details This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case,... -
Scortex: Bringing a Machine Learning-based Industrial Solution to Market
Strategy & Execution Case Study8.95View Details Scortex, a young start-up based in Paris, has developed an applied artificial intelligent (AI) solution for an industrial setting, combining hardware... -
A Primer on Programmatic Advertising
Sales & Marketing Case Study8.95View Details By 2016 the explosion of digital advertising was a global phenomenon. And many industry observers believed that programmatic advertising, that is digital... -
Automation Consulting Services
Finance & Accounting Case Study8.95View Details Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee... -
Best Buy Co., Inc.
Management Case Study8.95View Details The case is set in 2022. The protagonist is Corie Barry, CEO of Best Buy-a consumer electronics retailer. Corie Barry is the fifth leader since the company... -
Pharmacy Service Improvement at CVS (B)
Technology & Operations Case Study5.00View Details An abstract is not available for this product. -
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work
32.00View Details How to Optimize Human-Machine Work Combinations. Your organization has made the decision to adopt automation and artificial intelligence technologies.... -
CVS, Jon Roberts and Josh Flum, Video
Technology & Operations Case Study150.00View Details An abstract is not available for this product. -
Motorola, Inc.: Bandit Pager Project (Abridged)
Technology & Operations Case Study8.95View Details Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful;... -
Distribution at American Airlines (A)
Leadership & Managing People Case Study8.95View Details American Airlines sought to reduce the fees it pays to global distribution services (GDSs) (such as SABRE) to reach travel agents. But GDSs held significant... -
Prediction Machines: The Simple Economics of Artificial Intelligence
30.00View Details "What does AI mean for your business? Read this book to find out." -- Hal Varian, Chief Economist, Google. Artificial intelligence does the seemingly... -
Machine Learning Concepts: An Educational Game Simulation
Technology & Operations Case Study8.95View Details This is a game simulation case on Machine Learning (ML) and can be used in the classroom to introduce to students the foundational concepts of ML. The... -
Waymo LLC
Strategy & Execution Case Study8.95View Details On December 5, 2018, Waymo LLC, a subsidiary of Alphabet Inc., launched the United States' first commercial driverless-car ride-hailing service (Waymo...
-
Where to Focus Your Company's Limited Cybersecurity Budget
Technology & Operations Digital ArticleThree cybersecurity investments to target. -
How to Set Your AI Project Up for Success
Technology & Operations Digital ArticleA Q&A with Marco Casalaina, the head of Salesforce's Einstein AI program. -
Research: How Do Warehouse Workers Feel About Automation?
Technology & Operations Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
China-based Fuyao Glass Considers Manufacturing in the U.S.
20.18View Details Not many Chinese companies open manufacturing facilities in the U.S., but automotive glass maker Fuyao is considering just that, in Harvard Business School... -
Fonderia del Piemonte S.p.A.
Finance & Accounting Case Study8.95View Details The managing director of this specialty foundry must decide whether to approve a major investment to automate part of her plant's production process.... -
Understanding What Your Sales Manager Is Up Against
Sales & Marketing Magazine ArticleEvery year, the research firm CSO Insights publishes the results of its Sales Performance Optimization survey, an online questionnaire given to more than... -
Building Digital-Ready Culture in Traditional Organizations
Management Digital ArticleFor legacy companies, culture change is often the biggest challenge of digital transformation. How can they become more agile and innovative without alienating... -
Primus Automation Division
Finance & Accounting Case Study8.95View Details The financial analyst for this manufacturer of factory-automation equipment must recommend equipment lease terms to be proposed to a customer. Students... -
Can You Entrust That Decision to a Robot?
Technology & Operations VideoFind your place on the automation frontier. -
Superintelligence Already Rules the World
Innovation & Leadership Audio20.18View Details We've already been living with artificial decision-making machines for hundreds of years - we call them corporations and states.
