Pity Ron Johnson. The charismatic Apple Store retailer turned JC Penney CEO announced far worse-than-expected quarterly results. Same-store sales declined 26% and the company’s stock dropped to a three year low. The congealing critical consensus is that Johnson’s bold overhaul of the sagging American retailing icon went too far too fast.
Are You Driving Too Much Change, Too Fast?
Start paying less attention to your own innovation speed limits and more attention to your customers’.
November 14, 2012
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.