September–October 1996
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Capitalism with a Safety Net?
Magazine ArticleAs business restructures, politicians and pundits are focusing on the workers left behind.
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Building Your Company’s Vision
HBR Bestseller -
Breaking the Functional Mind-Set in Process Organizations
Magazine ArticleIf they want employees to take collective responsibility for customers, managers must do more than reorganize.
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Breaking Compromises, Breakaway Growth
Magazine ArticleThere is no such thing as a mature business. There are only mature managers.
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A Strategic Approach to Managing Product Recalls
Magazine ArticleDo you think your company is prepared to handle a recall? Think again.
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Values in Tension: Ethics Away from Home
Magazine ArticleWhen is different just different, and when is different wrong?
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Toward an Apartheid Economy?
Magazine ArticleIs U.S. society becoming dangerously segregated by class? A leading economist warns that we are heading in that direction. Leaders from government, business, banking, and labor respond.
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The Pitfalls of Parenting Mature Companies
Magazine ArticleSargon’s leaders are trying to get more milk out of their cash cow. Should they be?
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The New Work of the Nonprofit Board
Magazine ArticleIs your board adding value or simply wasting its members’ time?
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How to Root Out Waste and Pursue Perfection
Magazine ArticleLantech achieved unimaginable results by applying lean thinking to every aspect of its business.
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Making Differences Matter: A New Paradigm for Managing Diversity
Magazine ArticleWhat will it take for organizations to reap the real and full benefits of a diverse workforce? A radically new understanding of the term, for starters.
Books in Review
Feature
World View
HBR Case Study
Social Enterprise
Ideas at Work
Feature
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Building Your Company’s Vision
HBR BestsellerCompanies that enjoy enduring success have a core purpose and core values that remain fixed while their strategies and practices endlessly adapt to a changing world. The rare ability to balance continuity and change–requiring a consciously practiced discipline–is closely linked to the ability to develop a vision. Vision provides guidance about what to preserve and what to change. A new prescriptive framework adds clarity and rigor to the vague and fuzzy vision concepts at large today. The framework has two principal parts: core ideology and envisioned future. Core ideology combines an organization’s core values and core purpose. It’s the glue that holds a company together as it grows and changes. Core values are an organization’s essential and enduring tenets–the values it would hold even if they became a competitive disadvantage; core purpose is the organization’s fundamental reason for being. The second component of the vision framework is the envisioned future. First, a company must identify bold stretch goals; then it should articulate vivid descriptions of what it will mean to achieve them. Henry Ford set the goal of democratizing the automobile, then told the world, “When I’m through…everyone will have one. The horse will have disappeared from our highways”–an imaginative stretch for the time. Unfortunately, the usual vision statement is fuzzy and inspires only boredom. But managers who master a discovery process to identify core ideology can link their vision statements to the fundamental dynamic that motivates truly visionary companies–that is, the dynamic of preserving the core and stimulating progress.
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