Facebook made “Move fast and break things” an informal company motto. But leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed — and that it keeps leaders from building a great company.
10 Pitfalls That Destroy Organizational Trust
Are they getting in the way of your progress?
October 03, 2023
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Summary.
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their second strategy is to build — or rebuild — trust with your stakeholders. This means they need to believe three things: that you care about them (empathy), that you’re capable of meeting their needs (logic), and that you can be expected to do what you say you’ll do (authenticity). Most organizations are shaky on at least one of these trust pillars, commonly in one of the below scenarios.
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Change may be the only constant in today's organizations. Here's how to lead through it.
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New!
HBR Learning
HBR Learning
Change Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Change Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Change may be the only constant in today's organizations. Here's how to lead through it.